Change mac adress on honourable TS-230

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1

Hello world,

my ts-230 decided to change mac address for 00:00:00:00:05:09. causing issues.

I did find instructions for re-settting it to the original MAC address but they do not apply to my box.

set_mac and iface_set_mac do not exist on my system, and hal_app accepts no option allowing to set the mac address.

That’d be great if I could set it back to the usual mac@, would someone know how to ?

thank you !

  • QTS 5.2 Your Operating System you are using to access your NAS.

  • TS-230 NAS model

  • 5.2.8.3359 Firmware Version/Build numbers - not just “The latest”

  • Single port Network Setup (ie Single Port or Port Trunking)

2

Hi and welcome to the forum. :slight_smile:

I had a TS-230 with this same issue. You’ll need to create a support ticket with QNAP so they can help you reset the MAC.

3

Regarding the issue you’ve encountered, we recommend that you open a support ticket via our Service Portal.

Our technical support team will provide further assistance tailored to your situation. Thank you for your cooperation!

Support Portal: https://service.qnap.com/

4

thank you for the advice; I have done that and now in touch with support !

5

Done and in contact with the Support team, thank you

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