HDP Version 2.3.0 (2025/11/19) GUI Freezing up

English Backup and data protection
1

Anyone using the new HDP App Version 2.3 noticing the gui freezing up when moving between tabs?

Update - seems to be an issue related to Firefox. Edge it works fine.

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2

I’m following up to see if this issue is still occurring. Has it been resolved after updating to version 2.3.1? Thank you for your feedback!

3

hi @SteveKo, yeah it still happening on the latest version using the latest Firefox browser. I can get into some of the HDP tabs but eventually it locks up the whole tab and i have to close the tab and reopen link to quts desktop.

4

i got some console output from firefox debug mode. I removed my ip address from the messages. when it hung, i was able to get firefox to stop the script and got the last message below in error.

XML Parsing Error: unclosed CDATA section
Location: https://IP:9443/cgi-bin/management/chartReq.cgi?sid=9kdmrvlp
Line Number 11, Column 83: chartReq.cgi:11:83
XML Parsing Error: unclosed token
Location: https://IP:9443/cgi-bin/management/chartReq.cgi?sid=9kdmrvlp
Line Number 16, Column 606: chartReq.cgi:16:606
The resource from “https://IP:9443/container-station/desktop/background/langs/lang_ENG.js?v=3.1.1.1451” was blocked due to MIME type (“application/json”) mismatch (X-Content-Type-Options: nosniff). cgi-bin
Loading failed for the <script> with source “https://IP:9443/container-station/desktop/background/langs/lang_ENG.js?v=3.1.1.1451”. cgi-bin:1:1
The resource at “https://IP:9443/cgi-bin/images/desktop/bg/dynamic/bg1_day.jpg?1763323353” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. cgi-bin
XHRGET
https://IP:9443/vmbackup/api/v1/auth
[HTTP/2 401  27ms]

InstallTrigger is deprecated and will be removed in the future. popover-CK_UC33v.js:1:345
This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://firefox-source-docs.mozilla.org/performance/scroll-linked_effects.html for further details and to join the discussion on related tools and features! HyperDataProtector

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