Hybrid Backup Sync 3 (HBS3) not detecting myQNAPcloud storage

It looks like your current firmware version is a bit outdated for this feature. The functionality you’re asking about was actually released around late June 2023.

If you’d like to use it, please update your **QTS to version 4.5.4.2957 & HBS version 25.1.4.952. This should enable the feature for you.

TS-231P - Download Center | QNAP

Thank you!