# MediaStreaming AddOn unexpected error **URL:** \ **Category:** Multimedia\ **Created:** [November 11, 2026, 7:49pm UTC](https://community.qnap.com/t/mediastreaming-addon-unexpected-error/7533 "2026-11-11T19:49:52Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Testkunde](https://avatars.discourse-cdn.com/v4/letter/t/ea666f/32.png) [@Testkunde](https://community.qnap.com/u/Testkunde)\ **Post date:** [November 11, 2026, 7:49pm UTC](https://community.qnap.com/t/mediastreaming-addon-unexpected-error/7533/1 "2026-11-11T19:49:52Z")
Since the update to version Media Center Version 1.1.13 (or perhaps Firmware 5.2.11.3661, cant be sure since i installed both on the same day), the behaviour of my DLNA server changed. 1. when I try to find media files from my TV, it does not show me the usual menu of “forlder”, “recently watched”, … but just all video or all audio files in all folders that the media streaming add on has access to in one (very) long list. 2. much worse, no matter which file I want to play on my TV, it always ends with an “unexpected error”. Format, file size, codec and audio format do not matter. If it does matter, I do have a TVS-873 and a Samsung Q60. I already found the article in the FAQ, that from this new version on, the media streaming addon needs to allow the client to stream. The TV has an active checkbox in the list. ---
**Author:** ![dolbyman](https://community.qnap.com/user_avatar/community.qnap.com/dolbyman/32/136_2.png) [@dolbyman](https://community.qnap.com/u/dolbyman)\ **Post date:** [November 11, 2026, 7:51pm UTC](https://community.qnap.com/t/mediastreaming-addon-unexpected-error/7533/2 "2026-11-11T19:51:30Z")
Moved to the correct language section ---
**Author:** ![NA9D](https://community.qnap.com/user_avatar/community.qnap.com/na9d/32/1278_2.png) [@NA9D](https://community.qnap.com/u/NA9D)\ **Post date:** [November 11, 2026, 8:59pm UTC](https://community.qnap.com/t/mediastreaming-addon-unexpected-error/7533/3 "2026-11-11T20:59:14Z")
DLNA is becoming an unsupported protocol, It is very old and the market is moving away from it. Apps like Plex are far superior and most smartTVs and all media players have Plex, You will have a far better experience… ---
**Author:** ![Richard](https://community.qnap.com/user_avatar/community.qnap.com/richard/32/1549_2.png) [@Richard](https://community.qnap.com/u/Richard)\ **Post date:** [November 11, 2026, 10:10pm UTC](https://community.qnap.com/t/mediastreaming-addon-unexpected-error/7533/4 "2026-11-11T22:10:18Z")
The last time I had that problem I uninstalled & re-installed both the multimedia console and media streaming addon. It took a few minutes to re-index the content while I set my preferences but solved the problem. Likely a corrupted database.