New instalation on nas after formating HD.

Yhe Nas could not be connected with Qfinder for a new installation, without hard disk. TS-X53Pro, system 5.2.10.3568,

Likely a networking issue. What’s your local network setup?

Also, why is this in feature requests?

–Machine translation added by Dolbyman–

I have a private 1000 Mbps Ethernet network managed by DHCP, and a public 10 Gbps ASUS network.

Please make sure to only post in English

Could you please provide a screenshot of the issue along with more detailed information? We will look into it and see how we can assist you. Thanks!

OK. I assumed you had a gigabit LAN. What I would like to know is what are your network details: IP address of NAS, subnet mask, IP address and subnet mask of computer, etc.

Please provide as much detail as possible.

Hello, I recap the events. Following numerous password errors to connect (the password manager) confusing the user account with Qmagie, and other Qnap services ) the acces to my NAS was stuck I made the mistake of formatting the disks to reinstall the system. Fatal error! I reset the Nas by holding the reset back for 10 seconds. But no beep. I try to restart with 2s support on the start, the Qfinder displays well the Nas (TS-253 Pro) operating system QTS-5.2.10.3568. The connection to the adress http://192.168.1.30:8080/redirect.html?count=0.7708761426353 not done. Idon’tget the window but I propose an initialization of the Nas.

Since I can’t read French I can’t tell you what your image above says. If you did the 10 second reset, then you need to reinitialize the NAS. You reset it…

a 10 second reset does not format the disks though

https://www.qnap.com/en/how-to/faq/article/how-can-i-reset-my-nas

The removal of custom shares might seem like the data is gone, but custom shares can be recreated

https://www.qnap.com/en/how-to/faq/article/how-to-restore-files-and-shared-folders-after-resetting-a-qnap-nas-to-factory-default-settings

Hello, I apologize for the slow pace of our correspondence; please bear in mind that I am over 80 years old and likely find it harder to keep up than I used to. Thank you for your patience. I performed a 10-second reset, and this time I heard the beep. I restarted the NAS, and it is now being detected more reliably by Qfinder. I disconnected the other Ethernet cable (10Gb) on this computer that was connecting to the other NAS. I removed the two hard drives and then restarted the NAS. I heard several beeps, then reconnected the hard drives. I tried to connect to the NAS via Qfinder, but the connection still isn’t working (http://192.168.1.30:8080/redirect.html?count=0.6834266308962256).

x53 model its unconditional system status

if it keep this name wo hdd installed

u need request for hw repair service