QuMagie Smart Album: Unable to upload files

Hi everyone,

Is it intentional that you can’t enable file upload for a QuMagie smart album when creating a share link?

For regular albums, you can enable file upload when creating a share link.

If that’s the way it’s supposed to be, why? I don’t really get it. :confused:

Figuring this out cost me almost more nerves than preparing for the wedding. XD

Best regards,

Lister

This is by design. A smart album does not store files, it stores search criteria, and QuMagie fills it with whatever photos currently match those criteria. An uploaded file would have no fixed place to go, and if it did not match the criteria it would not show up in the album, which would look like a failed upload. For that reason the upload option is only available for regular albums.

Depending on what you want to achieve, there are two ways to get a similar result:

  1. If you only need others to upload photos to one place, create a regular album and enable “Allow uploads” when you create its share link.
  2. If you want the album to keep collecting photos automatically, create a shared folder for the uploads and add it as the “Source Path” of your smart album. Any photo placed in that folder will appear in the smart album. To let others upload, create a share link for that folder in File Station with upload enabled.

You are right that the share dialog gives no explanation when the option is missing. I will raise this with the development team as a UI improvement.

Vielen lieben Dank für die ausführliche Antwort! :slight_smile:

Ein Hinweistext wäre wirklich gut.

Besser wäre noch, dass auch in einem Smart Album per Freigabelink der Upload ermöglicht werden kann.

Praktisch wäre es doch einfach, wenn auch beim Smart Album ein Schieberegler für den Upload vorhanden wäre, mit der zusätzlichen Pflichtangabe, einen Ordner auf der NAS anzugeben, in dem die Bilder gespeichert werden.

Mein Problem war eigentlich, dass ich ein Album erstellt hatte, in dem alle die Bilder der Feier hochladen konnten und gleichzeitig die Möglichkeit hatten, diese anzusehen und entsprechend herunterzuladen.

Der Nachteil war, dass wir auch Bilder von einer Kamera hatten, die nicht per Link oder über die QuMagie-App hinzugefügt wurden, sondern ganz normal von einem USB-Stick am Rechner per SMB in den Ordner des Albums kopiert wurden. Leider erfasst ein normales Album die Bilder, die direkt in den Ordner kopiert werden, nicht automatisch.

Daher probierte ich das Smart Album aus und die Probleme begannen. :smiley:

Daher wäre eine dritte Art von Album, als Mischung aus den Vorteilen eines normalen Albums und den Vorteilen eines Smart Albums, eine sehr nette Ergänzung.

Und noch ein großes Lob an die QuMagie-Albumfreigabe: Wenn ein Gast etwas hochlädt, muss er seinen Namen angeben. Dieser wird vor den Originaldateinamen gesetzt. Das konnte ich nach längerer Recherche bei keinem anderen Cloudanbieter finden und ist wirklich ein tolles Feature, um einfach zu erkennen, von wem welche Dateien stammen.

Hier wäre noch zu ergänzen, dass man beim Erstellen des Freigabelinks selbst festlegen kann, ob der Name dem Dateinamen hinzugefügt werden soll oder nicht.

Dann haben wir noch ein Problem bemerkt: Wenn jemand mehr als 20 Dateien hochladen möchte, bleibt die Seite hängen bzw. die Daten lassen sich nicht hinzufügen. Die Seite macht dann einfach nicht weiter. Gegebenenfalls lässt sich das noch verbessern.

Das Problem trat auch auf, wenn man sich direkt im WLAN mit einem iPhone über 5G-WLAN eines ASUS TUF-AX6000 mit 2,5-Gbit/s-Anbindung an die QNAP TS-464 über die lokale LAN-IP-Adresse per Smartphone-Browser verbunden hat.

Hier noch eine Angabe zu unserem Internetanschluss (Dual-Stack):

  • 100 Mbit/s im Download
  • 40 Mbit/s im Upload

Englisch

Thank you very much for your detailed response! :slight_smile:

A hint or explanatory message would definitely be helpful.

Even better, though, would be the option to allow uploads via a share link for a Smart Album as well.

Wouldn’t it be practical to simply have an upload toggle for Smart Albums, together with an additional mandatory option to specify a folder on the NAS where the uploaded images should be stored?

My actual problem was that I had created an album where everyone could upload photos from the celebration, while also being able to view and download the photos.

The disadvantage was that we also had photos from a camera that were not added via the share link or the QuMagie app, but instead copied normally from a USB drive on a computer via SMB into the album’s folder. Unfortunately, a regular album does not automatically detect photos that are added directly to the folder.

That’s why I tried using a Smart Album, and that’s where the problems started. :smiley:

Therefore, I think a third type of album, combining the advantages of a regular album with those of a Smart Album, would be a very useful addition.

I would also like to give a big compliment regarding QuMagie’s album sharing feature.

When a guest uploads something, they have to enter their name, and the name is then added to the beginning of the original filename. After doing quite a bit of research, I couldn’t find this feature with any other cloud provider. It is a really useful feature because it makes it very easy to identify who uploaded which files.

It would be even better if, when creating the share link, the administrator could choose whether the guest’s name should be added to the filename or not.

We also noticed another problem: when someone tries to upload more than 20 files, the page gets stuck and the files cannot be added. The page simply does not continue. Perhaps this could also be improved.

This problem also occurred when using an iPhone directly on the local Wi-Fi network, connected via 5G Wi-Fi through an ASUS TUF-AX6000 with a 2.5 GbE connection to the QNAP TS-464, accessing QuMagie through the NAS’s local IP address using the smartphone’s browser.

For reference, here are our Internet connection speeds (dual-stack):
100 Mbit/s download
40 Mbit/s upload

Thank you for describing the full scenario, this is very helpful. You are right that neither album type covers it completely today: a regular album does not pick up files copied into its folder, and a smart album cannot accept uploads.

With the current version, this combination gets you closest:

  1. Create a smart album with the party folder as its “Source Path”. Everything in that folder will appear in it, including the photos you copy over SMB. Share this album with your guests for viewing and downloading.
  2. Create a regular album and enable “Allow uploads” on its share link, with the same folder as the “Destination”. Guests keep the name prefix you like, and their photos also appear in the smart album.

The downside is that guests need two links. I have passed your suggestion of combining both album types to the development team, together with your idea of making the name prefix optional.

For the page freezing when uploading more than 20 files, please open a ticket with QNAP Technical Support (https://service.qnap.com) so they can look at your setup directly. Including your QuMagie and QTS versions, the iOS version and browser, and the file types you were uploading will help them reproduce it.

Thank you very much for your feedback.

I actually ended up implementing it with both albums. However, I always had to manually add all the files from the folder to the normal album whenever the total number of images and videos in the two albums didn’t match. Luckily, only new files were added to the album and duplicate files were skipped by QuMagie. :slight_smile:

Older people in particular already find it difficult to locate the upload button. If they then also have two different links, the experience quickly becomes frustrating and they lose interest. :wink:

One more thing, which isn’t exactly on topic, but since I can give some real feedback:

I had about 10–15 users accessing the SmartShare link, with about 2–4 at the same time. I noticed the viewing experience could be significantly improved in terms of speed. Since many people probably run their QNAP NAS at home and not everyone has a 1 Gbit/s upload/download connection, that’s a bit unfortunate. :wink:

Additionally, the SmartShare function probably slows the connection somewhat, since the data traffic presumably runs through the QNAP servers.

There were no issues with images, which loaded quickly. But there were major issues with videos, as these are often recorded in 4K on current Apple or Android devices and quickly reach file sizes of 1 GB.

I had transcoding enabled, so each video was also converted to 360p. However, the awkward part is: When playing a video, the original file is always played by default. This causes stuttering, or depending on load and available bandwidth, sometimes the video doesn’t play at all.

I found out that even people aged 25 to 70 barely know about the button to select video quality. Everyone is used to YouTube, and YouTube chooses the quality automatically for smooth playback when the “Auto” setting is enabled.

Solution: Playback could automatically select video quality based on current upload/download speed. That’s probably tricky, since QuMagie would need to know what bandwidth is available.

So an alternative would already help: When sharing an album, I could set which quality is played by default when multiple options are available. For example, always the lowest available quality or a specific resolution that I can select myself.

This would really improve the experience, since this issue made things difficult for many of my guests. I had to explain a lot, and luckily most people stuck with it. :slight_smile:

I would appreciate it if this feedback reaches the development team. Of course, I don’t expect miracles. :slight_smile: