QuMagie won't let public users download photos in shared photo album

user clicks the download button, QuMagie shows its preparing the download but when the sub-window appears to download, the file name default is ‘photo’ [html file] and no photo file is downloaded. according to Gemini AI search, QuMagie is unable to locate the file; the suggested solutions don’t work.

Environment setup:

  • QNAP TS-328 with two HDDs and one SSD, each 2TB, running flawlessly
  • QTS FW 5.2.10.3577
  • QuMagie 2.10.0
  • QNAP NAS wired to a Nokia Wifi/Router
  • Nokia is connected to a Verizon FiOS
  • Nokia manually configured to route port XXX (public side) to port 80 of NAS, and port XXX to port 443 of NAS
  • QuMagie configured to share photo album and separately a video album, no password, no expiration, no upload for public users… links created works fine (via WAN, via qnapcloud http and https)

ISSUE: Public users are able to access, view and download video files in shared link… are able to access and view but not download photo files. QuMagie finishes as described above: no file downloaded.

I believe this is a QuMagie issue. Please help.

PS. a couple of my Gemini AI threads https://share.google/aimode/xzTw9bqXxK1tAGZaX https://share.google/aimode/z7Ls1vlMycZHDzbPj

Thanks for the report! We’ll have our internal team look into this.

fyi… photo shows Google Chrome browser in my MacBook Pro 2017

Thanks for the report! We’ve confirmed that this version does have an issue when downloading a single file via a share link. It will be fixed in the next release.