# Smart Install Guide not displaying.

**URL:** <https://community.qnap.com/t/topic/4917>\
**Category:** 日本語\
**Created:** [January 3, 2026, 1:27pm UTC](https://community.qnap.com/t/topic/4917 "2026-01-03T13:27:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kontan](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kontan](https://community.qnap.com/u/kontan)\
**Post date:** [January 3, 2026, 1:27pm UTC](https://community.qnap.com/t/topic/4917/1 "2026-01-03T13:27:41Z")

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Hello.

I experienced a momentary power outage, and since I don’t mind discarding the data, I thought I’d rebuild it to get it back to a usable state. As shown in the attached screenshots, AQfinder recognizes it, but even when I click “Yes,” the installation guide doesn’t launch…

By the way, restart and shutdown work, and details run as admin, but everything else gets rejected.

I might be making a basic mistake, but I would appreciate any advice.

 ![Screenshot 2026-01-03 22.17.19](https://cdn-community.qnap.com/original/2X/6/6be383368e3121a766f51b209fd41a89421f3500.jpeg)

 ![Screenshot 2026-01-03 22.05.37](https://cdn-community.qnap.com/original/2X/a/a0caec595fa53c428f4a48ca20acaba886f77299.jpeg)

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**Author:** ![haru0](https://community.qnap.com/user_avatar/community.qnap.com/haru0/32/174_2.png) [@haru0](https://community.qnap.com/u/haru0)\
**Post date:** [January 5, 2026, 2:41am UTC](https://community.qnap.com/t/topic/4917/2 "2026-01-05T02:41:36Z")

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Hi @kontan If you don’t need to keep any data, the quickest and most reliable method is to remove all HDDs/SSDs, boot up with an empty state, and **initialize the NAS by accessing it directly from your browser instead of using the Qfinder guide**.

 ![20260105A6](https://cdn-community.qnap.com/original/2X/6/68018077d80d32ccef0543965cf9c0a188de4fb9.jpeg)

Looking at the attached screen, please try accessing the NAS at IP 169.254.11.194 and proceed with the initialization wizard.

 ![20260105A5](https://cdn-community.qnap.com/original/2X/f/f1683576c09bb866280da02cb22d43aefbd0990e.jpeg)

_Translation by ChatGPT_

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<div class="post-metadata">

**Author:** ![kontan](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kontan](https://community.qnap.com/u/kontan)\
**Post date:** [January 12, 2026, 1:21pm UTC](https://community.qnap.com/t/topic/4917/3 "2026-01-12T13:21:55Z")

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Since recovery was the priority, I initialized and reconfigured everything.

Thank you very much.

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<div class="post-metadata">

**Author:** ![haru0](https://community.qnap.com/user_avatar/community.qnap.com/haru0/32/174_2.png) [@haru0](https://community.qnap.com/u/haru0)\
**Post date:** [January 13, 2026, 1:19am UTC](https://community.qnap.com/t/topic/4917/4 "2026-01-13T01:19:32Z")

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I’m glad the issue has been resolved!

If you have any further questions, please feel free to ask at any time. I will do my best to support you.