# TS-653 Pro: No access

**URL:** <https://community.qnap.com/t/ts-653-pro-kein-zugriff/7526>\
**Category:** Deutsch\
**Created:** [November 11, 2026, 9:59am UTC](https://community.qnap.com/t/ts-653-pro-kein-zugriff/7526 "2026-11-11T09:59:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Archie](https://avatars.discourse-cdn.com/v4/letter/a/ba9def/32.png) [@Archie](https://community.qnap.com/u/Archie)\
**Post date:** [November 11, 2026, 9:59am UTC](https://community.qnap.com/t/ts-653-pro-kein-zugriff/7526/1 "2026-11-11T09:59:39Z")

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Hey everyone,

Unfortunately, one of the HDDs in my RAID 0 failed and I had to replace it. After installing the new, identical HDD, I had to initialize the system. In the process, I assigned a static IP and set a password.

But after booting, I couldn’t log in with my new password. Logging in with admin/admin, admin/cloud code, or admin/MAC address doesn’t work either.

Ping works and Qfinder finds the system…

Does anyone have any ideas?

Thanks in advance 😉

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**Author:** ![Becker2020](https://avatars.discourse-cdn.com/v4/letter/b/ea5d25/32.png) [@Becker2020](https://community.qnap.com/u/Becker2020)\
**Post date:** [November 11, 2026, 12:38pm UTC](https://community.qnap.com/t/ts-653-pro-kein-zugriff/7526/2 "2026-11-11T12:38:25Z")

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> [@Archie](#):
>
> Does anyone have an idea?

Hi,

If you’re using QTS 5.2.x, the Cloud Key should work.  
[What is the default password for the NAS administrator account ‘admin’? | QNAP](https://www.qnap.com/de-de/how-to/faq/article/wie-lautet-das-standardpasswort-des-systemadministrators-f%C3%BCr-mein-nas)

However, there have been cases where the sticker was incorrect.

You could remove all the drives and then check using QFinder  
[How do I find my NAS device’s Cloud Key? | QNAP](https://www.qnap.com/de-de/how-to/faq/article/how-do-i-find-my-nas-device-cloud-key)

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**Author:** ![Archie](https://avatars.discourse-cdn.com/v4/letter/a/ba9def/32.png) [@Archie](https://community.qnap.com/u/Archie)\
**Post date:** [November 11, 2026, 1:47pm UTC](https://community.qnap.com/t/ts-653-pro-kein-zugriff/7526/3 "2026-11-11T13:47:10Z")

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Hi Becker2020,

Thanks for your reply. The 3-second reset was the key tip, as I’d forgotten that you can also use a paper clip on the NAS.

After that, I was able to access my NAS again using the cloud password, and I’ve just finished setting it up.

Thanks for your help.😍

Archie

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**Author:** ![SteveKo](https://avatars.discourse-cdn.com/v4/letter/s/b3f665/32.png) [@SteveKo](https://community.qnap.com/u/SteveKo)\
**Post date:** [November 12, 2026, 12:08pm UTC](https://community.qnap.com/t/ts-653-pro-kein-zugriff/7526/4 "2026-11-12T12:08:05Z")

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Glad to hear you can access your NAS again! For more information on resetting it, please see the FAQ below. Thank you!

[How do I reset my NAS settings? | QNAP]([How do I reset my NAS settings? | QNAP](https://www.qnap.com/en/how-to/faq/article/how-can-i-reset-my-nas))

\*(Translated using AI)\*