I’m logged in but I received a message that my account has been removed. How to verify I’m stilll active. I use a T-251+ and I’m an amateur that uses his NAS only for music storage and retrieval using ROON. I’m confused about the email I recently received telling me my device would be removed from myQNAPcloud. my username is msricekc
Best to open a ticket, but if you only use the NAS locally not much of a concern that some online account got disabled.
I think you can log in the myqnapcloud account and check the device page.
Or regularly log in the NAS using the myqnapcloud address to avoid it being inactive.
Regarding your issue, could you help confirm whether your NAS’s internet connection has been disconnected? Alternatively, if convenient, you could open the myQNAPcloud app in QTS to check for any anomalies — feel free to send me a screenshot via private message.
If you need assistance with any account-related issues, you’re also welcome to open a support ticket.
For more information regarding account suspension, you may refer to this FAQ.
What should I do if I receive the messages about removing my device from myQNAPcloud service? | QNAP