431XeU fails to commission

Hi all,

so I got two 431XeU NAS devices and I have something strange going on. I found one device unreachable on every service, like err_connection_refused.

So tried the 3sec reset, not reachable. So tried qfinder, not found So triend to move all disks to 2nd device, there it just spind up a everything works fine.

So, tried to put in just a disk in the NAS and just AFTER a empty boot. Hey, I got a screen and can start the installation process… initialise, and reboot. But again, after the reboot (long wait) err_connection_refused.

so, then the +10seconds factory reset, ends in err_connection_refused

another ethernet port perhaps, err_connection_refused.

what the f is going on!?

I finally manually upgraded the thing to latest stable 5.2 version (without disks), and then started a new commissioning with factory reset, but also ends in err_connection_refused.

I dont understand, it seems that in commissioning phase it just works, but after a reboot it stops working.

memory perhaps? disk controller? It just suddenly stopped working.

Please open a ticket, this is not a ticket

https://www.reddit.com/r/qnap/comments/1jp1e7i/comment/mkw5tkp/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button