A service exception occurred. (500)

My TS-433 complains that " Some features are unavailable because no destination volume has been configured. Go to [here] to configure a destination volume for storing logs.". However, when I try to do so I get the “A service exception occurred. (500)” error…

Out of the blue?..Never worked right?

What history are we looking at here?

It’s weird, logging actually works - even though it’s not configured, I can see for example smb access connections. But it looks like it was never properly configured

Hi @MoshePupkin
To help us understand your situation better, could you please tell us:

  • Which app (QPKG) are you currently operating in? Is it Qulog?
  • What specific actions are you performing?
  • If possible, could you provide a screenshot?

These details will greatly assist us in diagnosing the issue. Thanks!

Qlog!? I can’t find such an app. I’m using QuLog Center:

  1. Open QuLog
  2. Go to Access Log
  3. See " Some features are unavailable because no destination volume has been configured. Go to [here] to configure a destination volume for storing logs." message
  4. Go to Log Settings
  5. See “log data location is empty”
  6. Select a volume (it shows more than 1T free space)
  7. Click Apply
  8. Get " [A service exception occurred. (500)]" error

QNAP supported help me resolve this. This is what did the trick:

/etc/init.d/qulog.sh force-stop
rm -rf /etc/config/qulog
qpkg_service start qulog