why the nas go to offline in the console, when is online
i go to page server status and all it’s ok
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Best to open a ticket, with that little info given, you need to talk to QNAP for a more ‘hand-holding’ type of session.
To help us better understand the issue, could you please provide more detailed information for our reference? Additionally, if you are comfortable, please feel free to send me your IP address via private message so we can conduct a further investigation. Thank you for your cooperation!
yes, i helped you, but my ip for what, i have a problem with console, give you my email
I manage many NAS and the console helps me a lot, but if the devices go offline how can I guarantee a low RTO?
Same issue for ours. It is a known issue for QNAP right now. If you check the status of the AMIZcloud agent it will show as “Abnormal” you can select reconnect and then restart the NAS. It will come back online, but is likely to occur again. In fact now after performing that regiment 100% of our QNAPs show as offline and we have far too many to unenroll and re-enroll.