cannot create space in myQNAPcloud.

hi total noob here. i wanted to setup my free cloud storage for backups. i get the following message when i click the create space button.

Blocked request. This host (“www.myqnapcloud.com”) is not allowed.
To allow this host, add “www.myqnapcloud.com” to server.allowedHosts in vite.config.js.

do i have to find or create a vite.config.js file to add to allowed hosts???

where can i find this file

thanks in advance

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Hi
Unfortunately i cant solve this problem for you but can confirm i am experiencing the same issue and have been unable to find a solution.
Any help from the community would be much appreciated,

have either of you raised a support ticket with Qnap?

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i hadnt,but have just completed one,thanks

The “vite” looks like a front-end framework that is used by QNAP’s website and some configuration seems wrong there.

They should fix it while they aware the issue (by ticket, and by this community). No action should be done in our browser.

2 Likes

reply from my ticket

first ensure that the host www.qnapcloud.com is added to the allowed hosts in your vite configuration file(vite.config.js) if you are unsure how to do this consult your it manager or the vites documentation
if the issue persists please send a screenshot of the error as this might be related directly to vite and not qnap

i am a home user with little tech knowledge and obviously have no it manager and wouldnt know where to find vite let alone edit it
any ideas?

have sent screenshot
Still not able to solve it
Issue escalated to developers

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Send them a screenshot then (as requested)

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The issue should be fixed. I just created a free space on myqnapcloud.com

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i no longer get the error message but i cannot select free 16GB. The website still advertises free 16GB no trial.

Is it because i bought second hand??

Its worked for me today. subscribe button was missing before. thanks to who ever fixed this

cheers
Zong