Operating System: QTS Version: 5.2.6.3195 Model: TS233 Serial No. Q23xxxxxxx Using Apple Mac Tried to log into QNAP this morning but couldn’t gain access, after considerable time, and trying a number of things, I did a 3 second reset but again, I could not gain access using admin and either 1. …

You need your cloudkey [image] What is the default system administrator password for my NAS? Applicable Products QTS, QuTS hero Introduction All NAS devices have the default system administrator account "admin". This "admi ...

I can’t log into my TS233 either, nor into my cloudkey. [Schermafbeelding 2025-11-22 om 16.02.42] I downloaded QfinderPro, but I can’t log into my TS233. In the Help section ‘How do I use QNAP Cloud Installation?’ is ‘first connect the device to the Internet’. How? The TS233 is connected with t…

So you have your cloud key - yes? Are you attempting to log into the NAS using the cloud key as the password? [image] What is the default system administrator password for my NAS? Applicable Products QTS, QuTS hero Introduction All NAS devices have the default system administrator acc…

[image] 000000aa: I can’t log into my TS233 either, nor into my cloudkey. “QNAP Cloud” and “CloudKey” are NOT the same thing. The CloudKey should be printed on a sticker on your physical NAS. Follow the reset link posted above. Is this a NEW NAS or one you used to be able to log into? For Q…

Hello dosborne, Thanks for your reply! The CloudKey is printed on a sticker. But when I fill that in the screen above (QNAP Cloud Installation), I get the message ‘Unable to connect to your device’. The device is connected to my Ethernet. (My previous NAS was connected to the exact same Ethernetca…

The login would probably not be admin/admin..but admin/cloudkey Link in post 2 explains it

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Cannot log into my QNAP TS233

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