Download station don’t start
Tell me that i don’t have privilege for administrator.
Help me
Thankyou
What user are you using and what permission level does that user have ?
It wouldn’t be a bad idea to include information such as your NAS model, your firmware version and the version of download station that you are running too. 
hi
qnap ts 462
firmware version QTS 5.2.5.3145
download station ver. 5.10.0.291
thanks
Have you been successful with this process before? Also, would it be possible for you to provide a screenshot of the error message you’re encountering? This would be very helpful for our investigation.
Hi,
it seems I have the same problem. I can’t start Download Station and get “Access denied”. I have installed it today for the first time. It is installed on the first disk which is a SSD and carries only programs. The data volumes are on
the other disks.
I’ll attach a screen shot that shows the NAS type, QTS version and the Download station software version. I’m running this with a renamed
administrator account.
Any advice how to debug this further?
Screenshot:
Use the actual admin and test again (if disabled…reenable)
A warning to users of DownloadStstion (or any torrent perhaps):
Your ISP may be scanning your packets in order to enforce copyright laws (or protect content they own). You may end up in the hot seat with them. It happened to me and I was only testing some things out and had some content that had barely started downloading that tripped their scanners.
Torrents without a VPN (the paid anonymizer kind) is not a good idea
1 Like
Hi Dolbyman,
now I took some time and tested what you proposed. I enabled the admin account
again and logged me in via the browser interface.
As you assumed I was able to start Download Station then and configure some
Torrents to download them. So this was a temporary workaround for me to get
some files downloaded.
But the QNAP recommendation to disable the admin account and use another
account with administrator rights (i. e. from the administrators group GID=0) for
security reasons is still there.
The normal administration tasks work well with my local lcladmin account. But
being not able to administer the Download Station service with that account makes
Download station unusable for me. I hope that some QNAP staff people will have
a look at this issue and may come up with a solution.
For further investigation I checked user IDs and group IDs of the lcladmin and
other accounts from the ssh console. Interestingly the output of “/usr/bin/id” and
“/bin/busybox id” for the lcladmin account differs. The “/usr/bin/id” tool does not
“see” the administrators group membership of lcladmin. Please see the output
of these tools and the content of /etc/passwd and /etc/group below
(user names changed):
[lcladmin@nas-ts431 ~]$
[lcladmin@nas-ts431 ~]$ /usr/bin/id
uid=1000(lcladmin) gid=100(everyone)
[lcladmin@nas-ts431 ~]$ /bin/busybox id
uid=1000(lcladmin) gid=100(everyone) groups=0(administrators),100(everyone),1000(lcladmin)
[lcladmin@nas-ts431 ~]$ sudo -i
:
:
[admin@nas-ts431 ~]# /usr/bin/id lcladmin
uid=1000(lcladmin) gid=100(everyone)
[admin@nas-ts431 ~]# /bin/busybox id lcladmin
uid=1000(lcladmin) gid=100(everyone) groups=100(everyone),0(administrators),1000(lcladmin)
[admin@nas-ts431 ~]# /bin/busybox id usr1
uid=1001(usr1) gid=100(everyone) groups=100(everyone),1001(usr1),1005(cmnusers)
[admin@nas-ts431 ~]# cat /etc/passwd
admin:x:0:0:administrator,,administrator,:/share/homes/admin:/bin/sh
guest:x:65534:65534:guest:/tmp:/bin/sh
httpdusr:x:99:0:Apache httpd user:/tmp:/bin/sh
[sshd]:x:110:65534:SSHD Privilege Separation:/var/empty:/bin/sh
lcladmin:x:1000:100:Linux User,,administrator,:/share/homes/lcladmin:/bin/sh
usr4:x:1004:100:Linux User,,,:/share/homes/usr4:/bin/sh
usr1:x:1001:100:Linux User,,,:/share/homes/usr1:/bin/sh
mmuser:x:503:100:Linux User,,,:/share/homes/mmuser:/bin/sh
usr2:x:1002:100:Linux User,,,:/share/homes/usr2:/bin/sh
usr3:x:1003:100:Linux User,,,:/share/homes/usr3:/bin/sh
[admin@nas-ts431 ~]# cat /etc/group
administrators:x:0:admin,lcladmin
everyone:x:100:admin
guest:x:65534:guest
lcladmin:x:1000:lcladmin
usr1:x:1001:usr1
usr2:x:1002:usr2
usr3:x:1003:usr3
usr4:x:1004:usr4
cmnusers:x:1005:usr1,usr2,usr3,usr4
It seems that lcladmin being in the administrators group (gid=0) does not suffice to configure
“Download Station”.
But you have a x86/x64 NAS, just use a container or VM to use any other torrent downloader you want.
I manage Download Station all the time from a secondary admin user account. It works fine. Check that you have not restricted the rights on download station.
Also make sure you have RW permission on the folder getting the downloads.
Also, is your local admin account part of the “administrators” group or does it have “Delegated” admin rights. If the second, then you have to specific specific things that account can do. But you should always have an account in the administrators group. And check the folder permissions for the administrators group as well.
Also, you can run the admin account no problem w/o fear if your NAS is just on your LAN (which should be the case).