Hi all.
I have a two QNAP TS-855eU-RP and I would like to set up a fault-tolerant cluster. Although I have connected them to each other via a direct fibre-optic link, I get an ‘The heartbeat connection requires a direct connection between the two devices’ error when creating the cluster.
I’m doing everything in accordance with the official documentation; the heartbeat link is up, and IP addresses are being assigned via DHCP; they’re currently in the 169.254.0.0 subnet. The firmware is up to date (QuTS Hero h6.0.0.3500), and the manager app has also been updated (v 2.0.421).
I haven’t installed the firewall yet. And by the way, the pings are working between the heartbeat interface addresses.
Can you help me figure out why it doesn’t like my direct connection?