The latest firmware update for the Qhora 322 is massively slow with my PPPoE connection. I have 2.3Gbps up, but can only achieve at most 3Mbps. Everything else works absolutely fine, just the upload is hobbled.
Had to roll back to previous firmware as it’s unusably slow.
Best to open a ticket for that
Thank you very much for your report! Regarding the situation you described, we have been unable to replicate the same issue in our internal testing environment. To help us identify the root cause more accurately, we recommend that you open a support ticket. Our Support Team will assist you in checking your system status and configurations directly. Thank you for your cooperation and understanding!
Support Portal: https://service.qnap.com/
I’m guessing you’ve found the issue(s), as the firmware appears to have been withdrawn and has vanished from the downloads page. Would be interested to know why it was taken down?
Sorry, I’m not sure whether the reason this version was taken down is related to the issue you mentioned, but I’ll check with the relevant team. Of course, if you’re willing to open a support ticket, that would be the most direct way to get your issue resolved. Thanks!
Hey Robbie,
I’ve experience exactly the same issue with my WAN 1000/100 PPPoE connection.
After the automatic update apply to my QHore322 by QuWAN Orchestrator (2.6.4.001 → 2.7.1.048) the upload totally collapsed.
I still got a good upload sitting ~900-950… but the upload crash from 100 to 0.15.
I had to do a full factory reset and downgrade back to 2.6.4.001.
Everything went back to normal after that.
Like you, surprisingly the 2.7 firmware has been remove from the Support Download page… but it’s still shown on the Release note page.
https://www.qnap.com/en-au/release-notes/qurouter/2.7.1.048/20260420