Hi, I am using a Qnap TS231-P as data storage for my Nextcloud instance. I setup a volume which is connected via nfs to my Nextcloud server, this is working for years. The last weeks users reported that files are missing randomly. I check and found that sometimes complete user folders are missing. …

Same user as here? (NAS and usage matches…but topic was abandoned) [image] Daten verschwinden sporadisch - NAS Hilfe und Support Forum Ich nutze eine QNAP TS231P mit QTS 5.1.2, ich erstelle täglich mit dem Snapshotmanager einen Snapshot. Die NAS nutze ich, um damit Daten für meine Next…

To help investigate the disappearing files, we highly recommend you enable Access Logs. These logs can be very useful for tracking down the potential causes. Additionally, please try to observe if the missing files share any common characteristics, such as file size, location, or any other factors.…

You might also want to run some drive diagnostics. Files can “disappear” if there is corruption or disk errors.

Hi, now tonight it happened again. My setup is the following: Local Server running Proxmox In Proxmox a Container is runnig Nextcloud The folder /var/www/html is not in the container, but on a NFS Share hosted on my QNAP. The Datafolder from my nextcloud containing all big files etc. is on a 2n…

We’ve received the ticket you opened. Our support team will now be analyzing the logs you provided. Thanks!

Thank you very much. Here the picture where you can see that almost all files are gone. [snapshots_gone]

I’m absolutely sure that there is no such bug deleting files. I’m pretty sure that someone is deleting the files. Go and enable enhanced logging to see who accesses the files and whether it is reading/writing/executing/deleting. I think this could be done with security center

We haven’t heard from OP in a year, it was probably fixed or the culprit was found.

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