[FIRMWARE] QTS 5.2.2.2950 build 20241114 Released

English Firmware
,
1

NOTE: THIS FIRMWARE HAS BEEN REMOVED FOR SOME MODELS.

Taipei, Taiwan, November 25, 2024 – QNAP® Systems, Inc. recently released the 
QTS 5.2.2.2950 build 20241114 operating system update and received feedbacks from some 
users reporting issues with device functionality after installation. In response, QNAP promptly 
withdrew the operating system update, conducted a comprehensive investigation, and 
re-released a stable version of QTS 5.2.2.2950 build 20241114 within 24 hours.

Scope and Impact

According to QNAP’s internal investigation, the issue caused by this update only affected limited 
models of TS-x53D series and TS-x51 series: 
HS-453DX, TBS-453DX, TS-251D, TS-253D, TS-653D, TS-453D, TS-453Dmini, TS-451D, TS-451D2. 

Other NAS models running this version remain unaffected and operate normally.

For affected devices, users can resolve the issue with following options:

Downgrade Update: Users can follow the provided instructions to perform a downgrade.
Contact QNAP Support: Our support team is ready to assist users in resolving issues and 
ensuring data security and device stability.

Steps to Perform a QTS Downgrade

Users can complete the downgrade process by following these steps:

Visit the QNAP Download Center to download the required operating system version.
Log in to the NAS web interface and navigate to [Control Panel] > [System] > [Firmware Update] > [Manual Installation].
Select the downloaded image file, click [Open], and then click [Update System].
Click here to read the complete guide

QTS 5.2.2.2950 build 20241114

[Applicable Models]

  • HS-251+,S2
  • QMiroPlus-201W
  • Mustang-F100,Mustang-V100,Mustang-200-i7-1T-32G-R10,Mustang-200-i5-1T-32G-R10,
    Mustang-200-C-8G-R10,Mustang-200
  • QBoat Sunny
  • QGD-1600P,QGD-1600
  • QGD-1602P,QGD-1602
  • QGD-3014-16PT
  • TS-453S Pro,TS-853S Pro
  • TS-531P
  • TS-216,TS-416
  • TS-128A,TS-228A,TS-212P3,TS-130,D1 Rev-B
  • TS-231P3,TS-431P3
  • TS-231P2,TS-431P2
  • TS-831X,TS-531X,TS-431X,TS-431X2,TS-431X3,TS-431KX
  • TS-431XU,TS-831XU,TS-1231XU,TS-431XU-RP,TS-831XU-RP,TS-1231XU-RP,TS-431XeU
  • TS-932X,TS-832X,TS-332X,TS-532X,TS-932PX,TS-832PX,TS-432X,TS-632X
  • TS-432XU-RP,TS-432XU,TS-832XU-RP,TS-832XU,TS-1232XU-RP,TS-1232XU,TS-432PXU,
    TS-432PXU-RP,TS-832PXU,TS-832PXU-RP,TS-1232PXU,TS-1232PXU-RP
  • TS-133,TS-233,TS-433,D4 Rev-C,TS-216G
  • TS-1635
  • TS-1635AX
  • TS-435XeU
  • TS-231+,TS-431+,TS-131P,TS-231P,TS-431P,TS-131K,TS-231K,TS-431K,D2,D4,D4 Rev-B
  • TS-251,TS-451,TS-651,TS-851,TS-451S,TS-251+,TS-451+,TS-351,D2 Pro Rev-B,D4 Pro Rev-B
  • TS-251A,TS-451A,D2 Pro,D4 Pro
  • TS-251B
  • TS-451DeU,TS-453DU,TS-453DU-RP,TS-853DU-RP,TS-1253DU-RP
  • TS-451U
  • TS-253 Pro,TS-453 Pro,TS-653 Pro,TS-853 Pro,TS-453mini,IS-453S
  • TS-453Bmini,TS-253B,TS-453B,TS-653B,TS-453BT3,TS-253Be,TS-453Be
  • TS-853BU,TS-853BU-RP,TS-1253BU,TS-1253BU-RP,TS-453BU,TS-453BU-RP
  • HS-453DX,TBS-453DX,TS-251D,TS-253D,TS-653D,TS-453D,TS-451D,TS-453Dmini,TS-451D2
  • TBS-453A,TS-253A,TS-453A,TS-653A,TS-853A,D6 Pro,D8 Pro
  • TS-453U,TS-853U,TS-1253U,TS-453U-RP,TS-853U-RP,TS-1253U-RP,R4
  • TVS-463,TVS-663,TVS-863,TVS-863+,TS-563,TS-963X,TS-963N
  • TS-463U,TS-463U-RP,TS-863U,TS-863U-RP,TS-1263U,TS-1263U-RP,TS-463XU,TS-463XU-RP,TS-863XU,TS-863XU-RP,TS-1263XU,TS-1263XU-RP
  • TS-564,HS-264,TBS-464,TS-262C,TS-462C,TS-264C,TS-464C,TS-364,TS-464,TS-664,TS-262,TS-462,TS-264,TS-464C2
  • TS-464U,TS-464U-RP,TS-1264U-RP,TS-464eU,TS-864eU,TS-864eU-RP
  • TVS-471,TVS-671,TVS-871,TVS-871T
  • TVS-871U-RP,TVS-1271U-RP,TVS-471U-RP,TVS-471U,R8
  • TVS-672N,TVS-872N,TVS-872X,TVS-672X,TVS-472X,TVS-472XT,TVS-672XT,TVS-872XT
  • TVS-872XU,TVS-872XU-RP,TVS-1272XU-RP,TVS-1672XU-RP,TVS-2472XU-RP,TVS-972XU,
    TVS-972XU-RP
  • TVS-473,TVS-673,TVS-873,TVS-473e,TVS-673e,TVS-873e
  • TS-h973AX,TS-473A,TS-673A,TS-873A
  • TS-873AU,TS-873AU-RP,TS-1273AU-RP,TS-1673AU-RP,TS-873AeU,TS-873AeU-RP
  • TS-873U,TS-1273U,TS-1673U,TS-873U-RP,TS-1273U-RP,TS-1673U-RP
  • TVS-675
  • TVS-h875U,TVS-h875U-RP,TVS-h1275U-RP,TVS-h1675U-RP
  • TS-1277,TS-877,TS-677,TS-1677X
  • TS-877XU,TS-877XU-RP,TS-1277XU-RP,TS-1677XU-RP,TS-2477XU-RP,TS-977XU-RP,
    TS-977XU,TS-h1277XU-RP,TS-h977XU-RP,TS-h1677XU-RP,TS-h2477XU-RP
  • TS-EC880 Pro,TS-EC1080 Pro,TVS-EC880,TVS-EC1080,TVS-EC1080+
  • TS-EC880U,TS-EC1280U,TS-EC1680U,TS-EC2480U R2,TVS-EC1280U-SAS-RP R2,
    TVS-EC1580MU-SAS-RP R2,TVS-EC1680U-SAS-RP R2,TVS-EC2480U-SAS-RP R2,
    TS-EC2480U,TS-EC880U R2,TS-EC1280U R2,TS-EC1680U R2,TVS-EC1280U-SAS-RP,
    TVS-EC1580MU-SAS-RP,TVS-EC1680U-SAS-RP,TVS-EC2480U-SAS-RP,R12,R16,R24
  • TVS-882T,TVS-1282T,TVS-682,TVS-882,TVS-1282,TVS-682T,TVS-1282T3,TVS-882BR,
    TVS-882BRT3
  • TVS-882ST,TVS-882ST3
  • TVS-1582TU
  • TS-883XU,TS-883XU-RP,TS-1283XU-RP,TS-1683XU-RP,TS-983XU,TS-983XU-RP,
    TS-2483XU-RP,TS-h1283XU-RP,TS-h2483XU-RP,TS-h1683XU-RP
  • TS-1685,TS-h886,TS-h686
  • TES-3085U,TES-1885U,TS-1886XU-RP,TS-h1886XU-RP,TS-h1886XU-RP R2
  • TS-2888X,TVS-h1688X,TVS-h1288X
  • TS-h3088XU-RP
  • TDS-16489U
  • TS-h2490FU,TS-h1090FU
  • TS-328,TS-428,TS-230,D2 Rev-B
  • TS-551
  • TS-473,TS-673,TS-873
  • TVS-951X,TVS-951N
  • GM-1000,TNS-h1083X,TNS-h1083X (A Side),TNS-h1083X (B Side)
  • TS-i410X, TS-410E
  • TS-253E,TS-453E
  • TS-h1290FX
  • TS-h987XU-RP,TS-h1887XU-RP,TS-h2287XU-RP,TS-h3087XU-RP
  • TVS-h474,TVS-h674,TVS-h874,TVS-h874X,TVS-h674T,TVS-h874T
  • TDS-h2489FU
  • TS-1655, TS-855X
  • TS-855eU, TS-855eU-RP
  • TS-466C
  • TS-AI642
  • TBS-h574TX
  • TS-h1277AXU-RP, TS-h1677AXU-RP, TS-h3077AFU
  • TS-433eU
  • TS-h765eU

[Security Updates]

  • Applied multiple security updates to further enhance system security.

[New Features]

System

  • Starting from QTS 5.2.2, certain QTS NAS models now also support the QuTS hero operating
    system. After updating to QTS 5.2.2, you can switch to QuTS hero by reinitializing the NAS.
    Applicable NAS models: TS-464U, TS-464U-RP, TS-1264U-RP, TS-464eU, TS-864eU,
    TS-864eU-RP, TS-i410X, and TS-410E.

[Fixed Issues]

  • Fixed an issue where Safari users could not see the capacity of a connected external device
    in “Desktop > Task Bar > External Device”.
  • Addressed an issue on the TS-877XU where “Desktop > Task Bar > More > About” would display
    the wrong device model name if ECC memory modules were installed.
  • Fixed an issue where for certain expansion unit models, under certain circumstances a healthy
    disk on the expansion unit might incorrectly display a “Not Exist” status in
    “Storage & Snapshots > Storage > External Storage > External Storage Device Management”.
  • Resolved an issue for some users where after performing NAS migration under certain conditions,
    storage pools from the old NAS would display an “Error” status on the new NAS.
  • Fixed an issue where if a shared folder’s name contained certain special characters, the system
    would fail to record a corresponding log when the shared folder was accessed via Samba.
  • Fixed an issue for some users where Control Panel could not display domain users in
    “Privilege > Users”.
  • Fixed a French translation issue in the Desktop Notice Board.
  • Fixed an issue where after a firmware update, the system might mistakenly display an event log
    warning that the currently installed version of Advanced Network Driver was not supported.

Source: QTS 5.2.2.2950 build 20241114 Release Notes

3

and pulled again… :frowning:

4

Thanks for the info.

6

i thought i had a problem with my qnap so i used 3 second reset and now i cant login at all.
Error: your login credentials are incorrect or account is no longer valid.
All the photos and children’s videos from holidays are on these two QNAPs!

7

Open a ticket with QNAP (they pulled this version) also always have backups … as you just discovered you need backups!

8

I posted a link to the known username password when you reset the nas device. Have you the correct details?

9

I have two identical TS-653D nas servers, these are almost identical in data. Because I can no longer get to either machine, I have completely reset one by holding the reset button for 10 seconds and after two beeps released. This has been completely reset as I can see in Qfinder, only I still can not access it with ‘admin’ and The Cloud Key Password. So something is terribly wrong with this version, how can I downgrade or fix it via a USB stick?

10

I would strongly suggest contacting QNAP Support on this. Please raise a ticket with QNAP.

11

5.2.2.2950 build 20241114 is back for x64

12

Since 2007 starting with a QNAP 209 Pro I have had quite a few models at home and always felt warm and safe, I have seen QNAP grow so to speak! Over the years I have encountered quite a few problems because I am always playing with my QNAP here. But this time a very annoying experience was almost a desperate one.
After updating QTS firmware 5.2. 2. 2950 of my first TS-653D of which I always perform a reboot before I update, it turned out to have gone well applications worked and I can just access my drives. What I normally always do, but this one time honestly not is that perform another reboot after this update, it was already late and I thought I will do this tomorrow.
What is this donkey doing, I happily update the next morning without checking, my second TS-653D QNAP and then the misery started!
I could not log in anymore, so I took out the disks, put in a spare hard disk and performed a three second reset. My password had been replaced by the standard password of the cloud key, of which I first thought I had to use the MAC address, but thanks to ‘Hour-Neighborhood311’ I was back on the right track! This also did not work, I could not log in with any web browser. I could access the NAS via Putty and WinSCP, tried to rename the qos_config. No result. Downgrading via the prompt also did not work for me.

I had no choice but to perform a 10 second reset in the hope that I would then be able to log in. That was just an illusion because after this 10 second reset I could not log in at all and even without hard drives I could not see anything at all in Qfinder> Details because it asked for credentials to be able to continue. Fortunately I now have my Key Cloud code, so I did not need this move for that, but lying in one of my four internet browsers was also not successful, not even on another PC.
Long story short. Where was the problem now in the end!

I thought last night at 05:00 I have a deviation in my memory, this is not standard, but I have 16Gb in this machine two memory modules of 8Gb.
So I got out, Memory out, 2x 4Gb original memory installed!
Unfortunately no success, that was not it either.

Then I saw the light!, I had also bought two QNAP QM2-2S10G1TA 2-Slot PCIe Network Expansion Cards M.2 SATA SSDs with 1 x 10GBASE-T-port with the two NAS and they can handle (on paper) 10Gb. Removed these and ??!! <EUREKA) it worked, I could change my password and access my files again, unbelievable that I had not thought of this before!
The fact is that everything is now functional again, and I can sleep peacefully again :wink:

1 Like
13

Thanks for sharing your findings. perhaps this is a possible workaround for the unknown reason for logon issues.

I have raised this with QNAP, but so far the devs/support are silent. not even any guidance to any possible issues.

Deja vu - have we been here before - Qnap? :wink:

14

For some NAS models this firmware was reinstated (according to the German QNAP forum even with the same md5)

15

yes this does seem so. however the release note from the start and now are the same. even if certain models of NAS have had the firmware hidden.

why Qnap cannot be more open about this is beyond me. maybe they think that nothing is said, the problem goes away.

16

for other models as well… I asked QNAP more details but did not hear anything yet

won’t hurt to wait a few days :wink:

17

It is also available as an update for my TS-453D in AMIZ ^^'. But AMIZ is not able to apply it ( yes I’m a player :rofl: )

image

image
image707×176 6.88 KB

18

QNAP finally gave some news:

there was an update problem for TS-x51/x53:
HS-453DX, TBS-453DX, TS-251D, S-253D, TS-653D, TS-453D, TS-453Dmini, TS-451D, TS-451D2

19

why this took so long is beyond me.

1 Like
20

A simple “under investigation” notice would have come a long way