Having Trouble Setup TS-433: Can't Find the NAS in the Network & QTS file corrupted 5.2.3.3006 build 20250108

So we just bought the TS-433, when we plug it to the Switch, it color turn from orange to green.

Then we use our computer under the direct LAN Network, same network & ISP, but different floor.

It failed to detect to recognize the NAS, and also when we try to install the QTS, the file seems unable to open the file (unrecognize)



You use the “QNAP Qfinder Pro” to find the NAS ?

You can find the Qfinder

I am using TS-251D QNAP and tried to install from scratch everything. The 5.2.3.3006 must have some problems inside since always the installation stops at 10% or 11%. Restart happened and again Smart Install was lunched. I cannot login using QFinder to change firmware but the QFinder showed the device. I tried to install by web but also failed. The status LED is ON (green), no network LED, and the drives led are quickly flashing together. I have been waiting for 30 minutes and nothing changed (2 x 4TB NAS HDD).

I had to reinstall DOM, returned to basics, install version 4.5.4 and it started…

The I tried upgrade to 5.x and again system hangs :wink:

Yeah, I did install that one and fail

When you can’t find your NAS, you have a network problem.

Find your router the NAS ?
Which IP has your NAS become from the router ?
Can you log in with your browser “192.xx.xx.xx:8080”

I see, I will try to use Switch in my next attempt so that the network is closer and have the same network

After I bought & Install it, it still can’t detect the NAS system

Your NAS received the IP from the router in your network.

I have a fritzbox as router. This router is the DHCP-server for my network. This server give my NAS the IP.

Your switch is no DHCP-server.