HBS 3 backup to Hetzner-cloud with RSYNC not working!

English Backup and data protection
1

Hello,

Is anyone using HBS 3 to backup to Hetzner’s cloud with RSYNC?
I just can’t get that to work. :rage:

I am discussing this with QNAP support, but a solution has been waiting for almost 2 years. I think HBS 3 is the problem, because I can use RSYNC to make a backup from the CLI of my QNAP to the Hetzner cloud.

QNAP/HBS is working on a solution and I am in contact with support about it.

It is possible, because on Hetzner’s website there is a description of how to make backups from a Synology (Synology Hyper Backup to Hetzner Storage Box) to Hetzner’s cloud.

A year ago there was already an announcement that the bug would be fixed in the next release, but unfortunately it was delayed again and again and still hasn’t been fixed. :grimacing:

Today I received the message that the next release is not until June. :disappointed:

Also see this topic on HBS 3 backup to Hetzner-cloud with RSYNC - QNAP NAS Community Forum ( Because this forum is to be closed, I started the discussion here again)

Thoughts on this???

Regards,
Hendrik55

1 Like
2

Please fix it qnap team

3

Please open a ticket

4

I made allready a ticket with QNAP Q-202307-31432 on 2023-07-09 13:36:46.
Allmost 2 years ago but still no fix. It is now promist in versie 26…

5

I meant @marcospg …the more people open tickets…the more pressure in on support to push dev

6

Workaround how configure job with Hetzner Storage using rsync: QNAP and Hetzner Storage Box using Rsync · GitHub

You perform all modifications at your own risk .

7

A new info from QNAP:

With the Hetzner Storage Box, HBS cannot currently query the directories via Rsync.
We’re working on it, but we may not be able to resolve the issue in the short term.

8

Why is this taking so long…???

Synology has a solution for this:

So I hope this will be fixed soon. I’m waiting for more then a year for it…
So speed-up…

9

Hi, I think with the newest update (Version 26) of the HBS3 Hybrid Backup Sync the problem is solved. I didn’t tried the backup, but the folders of the hetzner storage box are visible now, the connection should be stable now.

10

Hello,
Just did a quick test, but still could not browse the folders of the Hetzner storage box… :grimacing: :slightly_frowning_face:
Will do some more testting later this week. First I wil update the firmware of QNAP

11

Sorry, my mistake. I used a FTP-Connection instead of a RSYNC-connection.
RSYNC still doesn’t work :frowning:
But the error-message is new: Upload not possible, Permission denied

12

Hello,
That is the same message I get. So, something is changed, but still not working with the Hetzner-cloud :unamused: :rage:
I’m waiting for a solution for more than a year…