HDP PC backup failure

Using HDP PC Agent 1.5 with HDP 2.4 on server. Backup runs 2 hrs Running…100% then Finishing, then fails with msg: An unexpected error occurred in inventory “myBackup”. Role: Inventory Agent.

This started 2 wks ago. I updated Agent to 1.5, rebooted PC. rebooted Qnap server.

Any suggestions?

Hi,
could you open a ticket to let us check your issue?
Please attach the debug report as well. Thanks.

I have the same issue. Ticket submitted.

Thanx for submitting. I will not duplicate, but I am watching

Exact issue to the T. 100% runs 2 hrs, then fails with the error mentioned. Any luck with Support? My next on this is to open a ticket as well if needed. All others seem to work as expected.

I’m having the same exact problem as well and have submitted a ticket and provided logs. I’ve already tried uninstalling and reinstalling HDP both on my Windows 11 desktop and on my QNAP NAS. I’ve also tried recreating the repository as well. Still getting the same error.

Well, I updated the agent to 1.5.1 . BUT the error still exists with a different log msg.

Failed to backup “C:\” of job “BUSINESS_admin_2”