How do I stop QTS logging me out every few hours?

The QTS interface logs me out every few hours. When I log in I tick the “keep me logged in” box on the login page and I’ve unticked the Autologout option in personal settings but still I get logged out after about an hour’s inactivity.

Thanks in advance for any help.

TS-453D

QTS 5.2.9.3499

login to web interface

top right> user name>admin>options>misc

Thanks, but I don’t have that. If I click on my Username there’s no “Admin”. I’ve got

username/personal/Miscellaneous/Auto log out after idle period

I’ve unticked the Auto Log Out option. It makes no difference.

See if that helped

See if what helped? If you mean unticking the auto log out then that’s why I posted here in the first place. I unticked it years ago. As I said in my OP - it makes no difference. Auto log out is unticked and the NAS logs me out after a couple of hours of inactivity. I was logged in when you posted your first reply cos I had to check the name of the box I had unticked. As I write this, I’m logged out.

This option here (now in front of a computer so I can do screenshots) works fine for me, I stay logged in for weeks

Maybe your browser flushes cookies or something

Curious why you would need to stay logged in. Maybe there is another way to get whatever information you are accessing? Personally, I rarely access the GUI, you obviously have a different need.

That’s what I see. The autologout option is unticked. It persists between sessions so I don’t think it’s a cookie thing. It has never worked.

I have to use the web interface because when I move or copy files from my Mac to the NAS the Finder app writes hidden files to the NAS which make the transferred files unuseable. The files are invisible to Finder and so I have to use the web ui to either do the transfers in the first place or to delete the hidden files so that the Finder transfers can complete.

Interesting. I’m not a Mac guy, but it sounds like something I’d want to avoid. Not sure on the Mac side, but can you bypass the utilities altogether and just map a location using samba?