How to acess help

English
1

I now have an issue to send a message to the help center as the method in the QNAP Authenticator just get me in the same loop of getting a 2phase message when I’m already logged in .

Am I doing something wrong, as this has been a problem for me ever since I began using QNAP ?

2

Just disable 2FA

3

Could you try disabling 2FA and see if the feature works as expected?

After re-enabling 2FA, if you still encounter the same loop you mentioned, could you please provide a screenshot so we can better understand the situation and assist you further? Thanks!