Dear forum members,
Unfortunately my QNAP TS-469 Pro is broken and I bought the new QNAP TS-433. Unfortunately I just read on the QNAP site that I cannot migrate the data from those the old NAS to the new one, only with HBS. But I cannot boot into the OS, so what can I do to preserve the data? I have tried several command prompts via the console and the RAID 1 configuration should be fine.
How can I fix this migration without losing any of the data?
Best regards,
Blokkie81
If you buy the correct NAS you can migrate
e.g.
An ARM NAS will not work.
In the future have backups at all times
Hi Dolbyman, thank you for your quick reply. I thought I checked it on the compatibility list beforehand because I know that site, but apparently I didn’t check it that well.
The current disks from my faulty QNAP TS-469 Pro NAS are in a RAID1 configuration. I also have another TS-453D NAS with my own data, can I use this NAS as an ‘in between step’? Let’s say as follows:
Can I just remove my own 4 disks from my TS-453D NAS (and of course note the right order of the disks) and place one of the RAID1 disks into my own NAS without having to change anything to the configuration? If so, does the TS-453D then read the configuration from the QNAP TS-469 Pro, like users, folders etc. without having to reset the TS-453D NAS? I also have an external disk where I always create a back-up, but this back-up is several months old. I just want to connect the external drive to the TS-453D, create a new back-up job to the external drive and then erase both RAID1 disks when placed into the TS-433 (the NEW NAS).
Will this work?
And if this works, what will happen if I then remove the disks and place my own disks into the TS-453 again? Will this still have the current configuration and all the data on it?
If above doesn’t work: I think I figured out that it looks like my DOM module is broken on the TS-469 Pro and when it boots (after creating a new USB drive with the dom.img from the QNAP site), it acts like a completely new NAS. I have not initialised the RAID1 configuration of the old disks, as I have read that it will then format the disks and all the data is lost. Can I just put in 1 of the RAID1 disks en try to reconnect/reassemble the disk to the configuration without losing any data and how can I do this? I tried ChatGPT, but before I trust that, it’s better to check with the real experts, right?
I saw that a TS-464 NAS could be compatible with the current RAID1 configuration, but it’s twice the price of the TS-433 and that’s a bit overkill for my parents, as they only use it for data.
Use the tool I posted to check if the disks work in the other NAS.
If you have already used the disks in the incompatible ARM unit, it might be too late for that now though, best to open a ticket with QNAP to check with them. (if the swap does not work)
disk swaps like this are always done with the NAS off, of course
Hi, I haven’t turned on the new NAS, so the disks should be intact.. Do you have any experience with the other options like using only 1 disk from the raid1 configuration?
Since the TS-453D is Intel based, what you are suggestion could work. I have swapped drives between Intel NAS units w/o a problem. As the OS is spread through all disks, it should boot just fine. You won’t hurt anything trying it out. The data that is normally on your TS-453D will be safe.
So yeah this could work.
If it doesn’t…
I would recommend one of the following:
1.) Return the TS-433 to were you purchased it and buy an X86 based NAS instead. This would be my recommended solution. The ARM NAS units are woefully underpowered and if you want to do much of anything more than file sharing, you will likely see performance issues.
2.) If number 1 is not possible (I don’t know your budget, if it’s returnable, etc), then please open a ticket with QNAP and have them assist you with the migration.
Will the complete configuration be intact with all the users/shares/user rights/apps etc. if I swap the disks to the TS-453D? And also when swapping my own disks back into the TS-453D? For your information, my own RAID configuration in the 453D is RAID5, while the disks from the 469-Pro are in RAID1. As you are saying the OS is on the disks itself, this shouldn’t be a problem?
My parents are not using those other features, only streaming and storage. That would be overkill for them I guess 
.
Config will stay incat, see the (3x) mentioned page
What part exactly is overkill?
Ah so you don’t mean only the data but everything on the disks. That’s good to know, thanks! The part for virtualization, container station etc. are apps my parents don’t use. Now we have paid around € 450,00, while the TS-464 is around € 725,00. For only occasionally using the NAS we chose to go for the TS-433 
That OK, besides the migration incompatibility with a x86 NAS
Don’t forget the future backups, no tears.
Yes, I’m lucky to have another QNAP so I can troubleshoot, thanks guys! I will try to recover everything via my other QNAP. I will get back to you if something doesn’t work or create a ticket with QNAP.
If all they are doing is file sharing then the TS-433 should work fine. When you say they are doing streaming, what sort of streaming? Plex? Are you expecting to do any transcoding?
They use an Apple TV for streaming home video’s and pictures, as far as I know the Apple TV needs all the transcoding power and the NAS should only stream in this case?
OK. So are you using Plex on the NAS or just streaming using file sharing?
My parents are using the OwlFiles app for Apple TV. With that app you can connect to the NAS and browse and stream files.
OK. Then you should be just fine with the TS-433.