Migration from old to new NAS with existing disks, cannot create storage pool

English Storage
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1

Hi
I’ve upgraded my NAS from TS 439 pro II to TS 464 and I kept the 4 disks as is (used in RAID 6 mode). The new NAS was first installed with qutes hero and then I pluged in the disks.
Surprinsingly enough, I can see and access existing volumes (and all user accounts have been kept).
However I cannot either delete this volume or can not see the 4 disk when I go the Storage pool panel. Am i doing something wrong ?

2

You need to start the NAS from scratch…legacy disks will neither work with QTS or QuTS storage pools

3

HI,
What do you mean by starting from scratch ? I did remove all disks first to switch to Quts Hero (otherwise that’s not possible) then I shutdown and restarted with the disks pluged in. Is there another way ?

4

I means the disk storage needs to be erased and restored from backups (after correctly recreated)

5

Highly suggest putting the disks back into you 439 and getting 2x m.2 drives for your TS-464.
Start the setup of the 464 with only the m.2 installed and get to the QuTS dashboard.

Now either:
You have backups and you can completely wipe your 4x HDDs
You have no backups and you should take this opportunity to get a fresh set of disks.

Then use QNAP to QNAP transfer to copy your data over.

Or give up on QuTS. (It’s really nice, I like it a lot)

6

Thanks a lot for your answers. There is a factory reset option in the backup and restore section. I can now create my pool.