[Announcement] Taiwan forum users only: Free 30-minute online NAS installation tutorial

Traditional Chinese
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Dear QNAP Forum Members,

To thank you for your support of QNAP and to help users complete their initial setup and usage more smoothly, we are committed to providing a better service experience. Starting today, we are launching a special “30-Minute Free Online NAS Installation Tutorial” event exclusively for Taiwan forum users.

If you encounter difficulties during installation and setup, or wish to have a professional guide you through the initial configuration, please refer to the information below to register.

1. Application Process and Required Information

  1. Register and log in to QNAP Community
    Please visit QNAP Community and log in to your account:
    Community Entrance: https://community.qnap.com/

  2. Please send a private message with the following information to Steve Ko so we can arrange the service for you. (Private message link: https://community.qnap.com/new-message?username=SteveKo)

  • Title: (Mr./Ms.)
  • QID / Email:
  • Contact Number:
  • Device Model:
  • Brief Description of Issue / Needs: (e.g., hard drive initialization setup, account permission setup tutorial, etc.)

2. Terms & Conditions

To ensure service quality and the security of your personal information, please read the following instructions carefully:

  1. Registration Method and Personal Data Protection: Please be sure to contact the moderator via “private message (PM)” to register. For your information security, do not leave your name, phone number, email, or other personal contact information in replies to this announcement or any public forum section.

  2. Event Period: This service is available from now until March 31, 2025. Please take advantage of this opportunity if you need it.

  3. Limited Quota: This service is limited to 5 users per week, and will be processed in the order of private message registrations until full.

  4. Service Duration: Each online tutorial session is limited to 30 minutes.

  5. Time Arrangement: After submitting your application, the actual tutorial time will be proactively arranged and confirmed by customer service, so please pay attention to your phone or email.

  6. Rights Statement: The company reserves the right to modify, change, interpret, or cancel this event at its sole discretion. Any changes will be announced on the website without further notice.

Thank you for your cooperation. We hope this service will make your NAS experience even smoother!

Sincerely, QNAP Forum Management Team