NetBak to remote NAS

English
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1

I’m having trouble getting NetBak on a remote PC to find my NAS, a TS-264

  • I’ve installed and configured Hyper Data Protector on my NAS
  • I’ve installed the NetBak PC Agent on a local Windows PC
  • I’ve installed the NetBak PC Agent on a remote Windows PC, in a different city

:white_check_mark: I’ve successfully configured and backed up the local PC

:x: I can’t get the remote PC to find my NAS using either the myQNAPcloud DDNS hostname or the WAN IP address of my NAS

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I’ve configured Hyper Data Protector and Network & Virtual Switch stings to both use Adapter 2

I’ve used the myQNAPcloud app on the NAS to enable UPnP Port Forwarding on my UPNP enabled router. The ports I’ve enabled are

  • 80
  • 8080
  • 443
  • 9103
  • 9106

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I’ve even manually added the ports on my router to the IP address of Adapter 2

Notes: When I use an external device (remote PC or mobile phone on 5G) to browse to [myNAS].myqnapcloud.com or the WAN IP address nothing happens. If I browse to myQNAPcloud I get to the myQNAPcaloud login screen.

What, if anything, am I doing wrong?

2

Please never ever ever expose any part of you NAS via port forwards.

Create site2site VPN between two routers if you need to reach a far NAS for data transfers

3

Sure, sure… I’ve set up QBelt on the NAS, downloaded the client to my remote PC and automatically configured the client using my QNAP account but, that isn’t working either.
*yes, I added my username as a VPN user

4

I have never used QBelt, I was talking about site2site managed by routers.

You have tons of critical and dangerous ports forwarded to your NAS, that have been used for ransomware infection many many times.