TS-470-Pro, QTS 4.3.62805
I have a one-way sync job that fails after several hours syncing with OneDrive. The error “Failed to complete, failed to connect to cloud storage…” but it might have been unning for several hours and syncing files.
Is there aan setting I can change to maybe increase timeout setting or something?
I tried setting up a new job and I always get an Authentication error, when I’m 100% certain the password is correct.
Any help is welcome.
Tried it again today and this is the error
[Hybrid Backup Sync] Failed to complete Sync job: One way sync to OneDrive". Failed to connect to cloud storage service after multiple attempts. Check network settings."
Could you please tell us which version of HBS3 you are currently using?
Sorry, HBS 3.0.210916
Regards
Pete
Our internal team has tested with the same version but was unable to reproduce this issue.
To get assistance, please open a support ticket through our Helpdesk or the Community. Our Support team will be able to help you.
