No response to recent tickets

Hi QNAP staff.

I created 2 support tickets a week ago, there’s been no-response from QNAP. Can someone please chase these up?

Q-202511-56383 & Q-202511-56384

Thank you. :slight_smile:

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I will help to confirm this matter with the internal team.

We apologize for any inconvenience this may cause.

Thanks Steve, both tickets have now been updated.

Cheers! :slight_smile:

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