Service renewals must be expressly authorized immediately prior to the charge–not at the time of the initial suscription–since conditions may change at initial suscription.
thank´s
Please elaborate what you mean and I can move it to feature requests.
Currently your request is without substantial information
Apparently the “app” is the QNAP cloudstorage subscription you are talking about.
Regarding your suggestion, I’ll forward it to the relevant team for evaluation.
As for the issue with being unable to cancel your subscription, based on our internal testing, cancellation should work normally. Could you provide more details — for example, what exactly happens when you’re unable to “cancel the subscription”? What error appears after you click cancel? Thanks!