Hi everyone,
I’ve been working quite a lot with Notes Station 3, and for about a week and a half I’ve had the problem that nothing gets saved in the notes. If I make a change and then add an entry to another note, when I click back, the progress isn’t saved. I have the same issue when inserting images.
They just aren’t being added either.
Does anyone have any idea what could be causing this?
Thanks guys!
Moved to the German subforum, please pay attention to the language!
Note: I can’t turn off the AI anymore. I can only change the language in the top right, but then the German forum is also in English. Maybe others are experiencing the same issue.
I don’t have any AI translation at the moment (which is good)
Hope it stays that way
But back to the topic (Like with DrMike 
)
Thanks for the report! I’ll have our internal team check whether the issue you mentioned exists.
Also, regarding the translation feature — due to the community version update, you can now adjust this in your Preferences settings, or use the icon next to each post to translate it. (This is for anyone who might find it helpful!)
Which version is installed?
There was an update at the beginning of July to Notes 3 version 3.9.12
If the update caused the error, maybe try downgrading to 3.9.11
So the latest version is installed!
Of course, it could also be due to this version and be causing the error.
Where can I download version
3 3.9.11? I can’t find it.
Only the latest version is always available in the Download Center.
But if you know the name of the old file, you can create a download link yourself.
Each NAS or NAS type has a different link.
Question:
Which NAS are we talking about?
Maybe I can help you further then.
Note:
I’ve created my own download archive for my apps.
This is about the NAS → TS-253A
Looks bad.
For Notes Station 3, building the link is too complicated. Without the file name, you pretty much have no chance.
I could only find the link for version 3.9.9
https://download.qnap.com/QPKG/NotesStation3_3.9.9-20241106_380919_v3.9.9_x86.zip
This version might be too old.
You should open a support ticket.
Maybe QNAP will provide you with the link for version 3.9.11.
I’m having exactly the same problem!!!
We’re experiencing the same issue on our TS-453E with Note Station 3 3.9.12.
Then you should open a ticket with QNAP support.
I’ve already opened a ticket, and I really hope they can help me. Plus, I see that others are having these problems as well.
There’s a new version
Notes Station 3 3.9.13 2026/08/03
[Fixed Issues]
You’ll have to try it yourself to see if this fixes your issue.
Yeah, that’s true, I’ll give it a try, but it already seems pretty good.
The error seems to be fixed for me. Thank you so much!
