I have a screen connected to a TVS-663 unit. Recently the QTS updated to the latest firmware. I now have an error on the top of the screen saying that the chrome is out of date and will produce unstable results. It is correct, as QTS now stops typing when I am entering things, the mouse freezes, and then it suddenly catches up and the mouse goes crazy and text appears in boxes. Some times it displays an error saying the page is no longer responding.
So when you enter QTS, it does bring up a page to re-install Chrome. You click this button, and it takes you to the web, and you click Download Chrome. All good so far, and a box pops up asking which version. Problem I have is that the download errors with “Out of Storage space”.
Now I’ve been into the backend with SH and cleaned up/removed as much as I can so that there is 138M free for the install on the 400M drive. Well AI’s helped a bit on this for searching etc.
To be clear, this is not a chrome installation in the App Center. That one installs no problem and has little to do with QTS running correctly.
Is there something I am missing to get this up and running properly, as it sits I can’t set any of the applications up correctly with the way its behaving interrmittently.
You have the wrong chrome installation in mind. This is part of QTS, its not installed via App Center. You have no choice. I think the solution is to wind back to an earlier QTS that still has compatibility with the installed Chrome engine and then, when QTS update insists take the TVS663 and put it in the bin.
The installation of Chrome in Browser Station works fine. The Chrome that is way out of date is in HD Station. There is no other version of Chrome in QTS.
So, this is all a bit confusing when people are saying HD Station, when I am logging into the QNAP and clicking on QTS, and having the fault on the screen. So is running QTS putting you inside HD Station-which is essentially the interface to run control panel and all the apps?
Screen 1 - Screen QNAP boots to
Screen 2 - Clicked on QTS to log in
Screen 3 - I’ve missed 1 screen, a POP UP comes up bottom right has click here to update chrome, so I click that and get to this screen
Screen 4 - The .DEB package is selected for download
Screen 5 - Download fails as no storage
Basically is unusable as entering any data into any of the applications is unstable, and most times the apps freeze up.
HDStation is the app you run when you connect via HDMI., you normally do not use a NAS that way..you connect via a browser and reach the actual web frontend (NAS is a Network Attached Storage)..the HDMI port is best not used at all.
I only use this to configure it, yes I’ve used the web server to do maintenance, but I just had to do a complete backup, and that’s easier if its standalone. Except now I can’t. I’m going to factory reset it today, and see if a grass roots install will get results as it seems that maybe the out of storage problem has caused other problems. Also it seems the web interface is not working, which might caused by me and using some AI guided commands via SSH to try and free up resources so I could get this to install. So clean install it is, and then I will update the firmware off the USB as I did before this all went wrong.
Well it wasn’t that I am unfamiliar with linux commands and what it was up to, so I new I was being dangerous, but I guess even the AI has a hard time figuring out the difference in a QNAP between HD station chrome install and app installed Chrome. As there is nothing out there to help with updating HD station chrome engine. Even the help desk has drawn a zero.
So I did a master reset, hold for 3 seconds. Now I’m stuck with the default password being reset to admin apparently per the manual, but alas that isn’t working. So I’m not having much luck.
Also, after your “fiddling” it would probably be best to try and reload the firmware (to make sure you didn’t remove something important), remove the partitions from the existing drives and start all over as @dolbyman suggests.
Figured out the password being the Qnap cloud ID. It left the later version of the firmware on reset, so I’ve uploaded the latest firmware again. Web login works fine, and I’m using that to get it configured again, as the fault with the HDMI connection and chrome engine update still exists. I have raised a support ticket with QNAP to see if they can fix it.
It’s completely different. For one you use the browser of your choice that is up to date. That’s the biggest reason. Second you can actually interface that web page with your PC.
