Please read the first reply to this topic, the link explains what the password is for what firmware version…and it is NOT a MAC address anymore for your mentioned firmware version
Thanks for your reply. I don’t have a sticker on my NAS with a a cloud key. Do you know how I can determine what it is? Thanks.
You can eject all drives and find the cloudkey via qfinder
https://www.qnap.com/en/how-to/faq/article/how-do-i-find-my-nas-device-cloud-key
I did the same. I was trying to replace the router wifi with a TP link mesh system and ran into subnet problems because my NAS had a fixed IP adress. After juggling I was forced to do the 3 seconds reset tric. IP is now dynamic but my previous credentials to access the NAS are declared invaled. I want to get in !! Please advice
Same advice for you … open the link in the second post