Photos visible in Qumagie, but not in filestation

Hello All

Using Windows 11 to access NAS

TS-264

FW QTS 5.2.9.3499

Single port

I’ve setup this NAS primarily to organise photos, Qumagie is great, Qfile auto-uploads from several iPhones. I’m now trying to streamline the process and found that most of the uploaded photos, while visible in Qumagie, are not visible in Filestation. I’m keen to make sure I deal with the physical files as well as the Qumagie database as I currently have 58,000 photos and would like to ensure that I delete the no longer required ones so as to ensure efficient use of hard drive space.

A quick google has suggested the following (all of which I have tried to no avail) :

Check folder permissions

Support multimedia playback display

Refreshing file station

Re-indexing

There are some photos that have arrived in each month’s folders, but I haven’t, as yet, discovered what sets these ones apart.

Can anyone suggest anything else to try?

Thanks

Your photos will all be in FileStation.

In MultiMedia Console, what do you have set as your photos folder? The files will all be in that folder. If you use the default QNAP folders, it will likely be Multimedia/Photos.