About a year ago my TS-851 died due to the well-documented intel CPU clock degradation issue. From what I read at the time my data was safe, so I put it on the top shelf to be dealt with when I needed the data on there again. Fast forward to this week…time to grab that data… I purchased a TS-832PX as it’s replacement. Swapped the drives into the new Qnap in the same logical order and powered up. OS loads up normally but storage shows “not ready” and error logs indicate “Failed to check file system. Read-write DataVol1”, then “Failed to check file system. Volume: DataVol1”. All physical disks are present with an OK status. Inside Storage and Snapshots, status shows to be unmounted. Any effort to check file system returns error “failed to check file system” in log. The error logs indicated I needed to to update firmware to synchronize with disks on new qnap which I did. After reboot, same behavior. Now I’m unsure what to do and I’m terrified to continue on without help and corrupt or lose my 15+ years of data / backups. The volume is there, displayes free / used space, but I cannot check or mount volume to access my data. Array scrubbed successfully last night due to old chron job from previous machine. Opened a ticket with qnap yesterday - now i’m getting anxious as there’s things on this thing that can’t be replace and wondering if anyone here could provide any insight while I’m waiting however long to hear back from support.
Direct migration isn’t supported between these 2 NAS models (the drives can’t be simply swapped between them), so you’ll need to wait for QNAP to respond to your ticket. Maybe they can advise next steps?
You may need to get the old NAS working temporarily with the resistor fix so you can update your external backups.
Disaster averted and thanks a million for the tips fellas!
I hadn’t heard of the 100ohm jumper trick until mentioned here - luckily I had some stuff laying around to make it happen. Jumped pins 1 to 8 and voila, old NAS booted. I’m in the process of moving files from old NAS to new.
Back when this initially happened i did a brief search for TS-851 harware failure (no boot, red LED’s on front display) which is what led me to the CPU clock degradation posts in various places on the internet. I then google-fu’d “can i transfer hard drives from one Qnap to another” and the quick and dirty answer was yes assuming same drive bay number and drive sequence. I was happy with that answer and didn’t press it any further as I was in the process of moving at the time and had bigger fish to fry at the moment.
Fast forward a year later and I needed data from that old NAS - I remembered the long-past google-fu session and ordered up another 8 bay qnap without realizing there was a compatability list to refer to. Oopsies. Totally should have done more due diligence. lol
Again, thanks for the comments that steered me in the right direction.
So you may get some added lifetime from your old NAS now. So you can continue to use that for a while. If you can return your TS-832PX, I would. Get yourself a compatible NAS. It looks like you probably were trying to go from an X86 NAS to an ARM NAS.
I would not recommend an ARM based NAS as number one the ARM CPUs are not as powerful and second, you can’t run a lot of the apps like Virtualization Station, etc.
