Hi,
I am getting an error when signing up for the Developer program: QNAP Account Center
I have filled in all information, but get the following error after submit:
Best regards,
JL
Hi,
I am getting an error when signing up for the Developer program: QNAP Account Center
I have filled in all information, but get the following error after submit:
Best regards,
JL
Hi @james.lau
Thanks for reporting this and for the screenshot, it was very helpful.
The issue with the Developer Program sign-up should now be resolved. Could you please try submitting the form again at your convenience? If your browser still shows the error page, a refresh or clearing the cache may help.
If you run into any further problems, please don’t hesitate to let me know.
@evenlo, side-question: if I sign-up for the developer thing, can I get access to a QTS 6 beta release?
As far as I’m aware, our developer program doesn’t include access to the QTS 6 beta. Thanks for asking!
Thank you for responding Steve. ![]()
Try using a different browser to sign up; the ‘Submit’ button is still returning a unavailable error message.
Hi @james.lau
Thanks for coming back to us, and apologies for the earlier suggestion about clearing the cache.
We have now traced it. Your submissions were being rejected by a security filter at our edge before they ever reached the application, which is exactly why you kept getting a server error no matter which browser you tried. Nothing was wrong with your account or with the way you filled in the form. The filter was misjudging the content of one of the free text fields and rejecting the whole submission. We have corrected the filter for this form. Please try submitting your Developer Partner application again. If it still fails, please tell us roughly when you submitted it, and your time zone, so we can match it against our logs and follow up.
Sorry for the wasted effort on your side.
Thank you for your guidance. I’ve officially submitted my application for the developer partner program.