QNAP HD making strange noise

Can anyone tell me if this means the drive is failing?

It doesn’t happen all the time but i hear it from across the room. When logging into QNAP everything appears ‘Good”

These drives are 4x 8TB (in Raid 1 so 2x2 ) Seagate Barracuda 3.5-inch drives.

Nas model is TS-464

The point is : should.I be concerned?

Unfortunately i don’t now which drive is making the noise, only it IS coming from the drive. Its’ not an electrical issue or anything

Hard drives are noisy, but IMO, that is not a good hard drive sound. You’ll need to figure out which drive it is. Sounds like it is beginning to fail mechanically.

I hope you have a good and current backup strategy if the data is important to you.

I’d pull the drives and run the seagate diagnostics on a PC, one at a time, or until I found the faulty one, but that’s just me.

You could also run the QNAP diagnostics and examine the SMART logs, unless that is what you meant by “everything appears good”?

The actual model would be good to know, but Barracuda are not NAS drives, so things like SMR can rain on your parade as well.

Try touching a finger on each drive carrier. Noise is usually correlated to vibration.

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Based on the really short sound clip…. my guess would be

(often the actuator)

Following up with

ok… i do have have backups, but not for everything as i need bigger external drives.. I only backup important stuff i can’t loose, looks like those 4TB external usb drives will come in handy now

@dosborne Yes, SMART status for all drives are ok, and health also appears good too.. I have not looked at SMART logs only took face vale at the GUI, but i’ll give that a look.

I’ll also install segate tools and check

I’m not sure if the SMART diagnosis includes such things as mechanical failures of the mechanism in the drive or just things like bad sectors, etc. I have just learned over the years that a scratching or grinding sounds or loud clicking is generally not a good sign and drive failure is imminent.

If I were you, I would immediately buy a very large backup drive and start backing up all that “non-essential” stuff. I’ve got terabytes of “non-essential” items that I would hate to lose.