Qnap TS-569L ERROR Restoring firmware

English Firmware
1

Hello. Please help. I need to reinstall the firmware. I followed the instructions (Restoring firmware in the built-in flash memory (DOM) of a drive
on an Intel processor), but an error occurred.

In the command line, enter the following commands:
sudo su
fdisk –l

Fdisk -l
Fdisk -l1920×1446 171 KB

/dev/sda - Clonezilla live
/dev/sdb - DOM (NAS)
/dev/sdc - USB root directory - only dom.img (FAT 32, 7 Gb)

Enter the following commands in sequence:
cd /lib/live/mount/medium/
show error

Error
Error1920×1446 187 KB

Thank you any help would be highly appreciated!!

2

Hello,

Here are some information for your reference.

  1. You only need to prepare 1 USB flash drive instead of two. The NAS recovery image file can be copy to the root directory of the Clonezilla USB flash drive you made.
  2. In the command line, you should be able to find the recover image file in the path /live/image/ instead of /lib/live/mount/medium/

Please let me know if you still have any question after trying it.

1 Like
3

Hi, thanks for the information.

I changed the folder.

After entering the command
sudo su
fdisk -l
and I decided to see where I am and what’s in the folder

After Fdisk
After Fdisk1920×1446 190 KB

entered the command
cd /live/image/

Try CD
Try CD1920×1446 186 KB

I don’t understand why the device is not available ( /dev/sdb (Clonezilla live)) or why I can’t log in /dev/sdb for copy dom.img ?

4

Hello,
Thanks for your information.
May I know the Clonezilla version that you download and use and please run the command below and post the command output?

df -h

In addition, you can also refer to the firmware recovery link and do it again.

5

Hi, sorry for the long answer.

I use clonezilla-live-3.2.2-15-amd64.iso

the command output df -h

DF -H
DF -H1920×1446 200 KB

6

Hello,

Thanks for you response.
It seems that Clonezilla changed the mountpoint in new version.

From your “df -h” command output, you might be able to find the recovery image under /run/live/medium.

Thank you and have a nice day.

7

Hello.

The first problem has been successfully overcome )))
But the second one appeared (((

After copying the firmware QTS 4.3.4.1976 build 20220303
Qnap does not start

USB Module
USB Module1920×1446 69 KB

After copying the firmware QTS 4.3.4.2814 build 20240618 the same result.