QuFirewall 2.6.1.0124

[FUJI]

I’m using a TS-453D (firmware QTS 5.2.11.3661). I downloaded and installed the QuFirewall 2.6.1.0124 file, and after the initial screen displayed the start button, I pressed it and went through the process until completion. However, it keeps displaying “Loading” and never finishes. Since I heard that there were similar issues, I installed it, but the same problem as with QuFirewall 2.6.1.0204 is occurring, and I’m having trouble. Please tell me how to resolve this.

[haru0]

Hi @FUJI, since issues have been identified in QuFirewall 2.6.1, the version currently distributed via App Center has been reverted to 2.5.0.
Please refer to the following thread for details:

QuFirewall problem after update

After a recent update to QuFirewall, the app will not retain the selected profile (restricted security) and reverts to the basic protection profile, which makes the NAS inaccessible. Manually restoring the profile to restricted security corrects the problem temporarily, but the profile selection later reverts to basic protection. (I long ago added a few additional rules to the restricted security profile necessary to make the NAS accessible in my network and this has worked without issues until …

Sorry for the inconvenience, but please follow the steps below to downgrade to QuFirewall 2.5.0. You do not need to uninstall version 2.6.1.

1. Download the 2.5.0 package from the link below:
   https://download.qnap.com/QPKG/qufirewall_2.5.0_20251110072600_x86_64.zip
2. In App Center, click the “Manual Installation” icon at the top right and select the downloaded zip file as is to install it.
3. After installation, open QuFirewall and check that your profiles and rules are as intended.
4. If the screen remains stuck on “Loading”, please clear your browser cache or try accessing QuFirewall again in an incognito/private window.

We will notify you again once a fixed version is released.

[FUJI]

Thank you for your reply.

I tried clearing the browser cache and accessing the site again in an incognito window as you suggested, but the situation hasn’t changed. Even when I pressed the start button and proceeded to the completion button in the incognito window, it just stays on ‘Loading…’.

[haru0]

Hi @FUJI, thank you for checking. We apologize for any inconvenience caused.

To help us investigate the situation in more detail, could you please create a support ticket from the support site below? Our support team will connect to your NAS remotely and check the situation directly.

Service Portal - QNAP

[FUJI]

@haru0

1. Download version 2.5.0 of the package

I sent it from the support site.

[FUJI]

Thank you very much for your support.

I was able to confirm that the firewall is now functioning normally and can be edited as needed.

This was a big help. Thank you so much.

[haru0]

Hi @FUJI, thank you very much for your report.
We’re glad to hear that QuFirewall is now working properly and that you’re able to edit the settings.

If you have any other questions or issues regarding your QNAP NAS in the future, please don’t hesitate to reach out. We’ll support you as best as we can.

[Lucas]

Dear @FUJI,

Since your topic was posted in Japanese, we have moved it to the Japanese category so that more Japanese-speaking users can view it.

Thank you for your continued support.