As the title says, I’ve been unable to update QuFirewall for a while and keep getting the error EC_2, any ideas? Thanks
Tag says service ticket..did you open one ?
Tried to un- and reinstall it yet ?
Apologies that tag was an error, I’ve removed it. I have not opened a service ticket yet.
And indeed I’ve tried several solutions to try and update with no success inc reinstallation :\
NAS Model?
NAS Firmware Version?
Do you actually need QuFirewall and do you think it actually protects you or your network? What sort of outside access are you opening yourself up to?
Thank you very much for your report! We have received your feedback, and will let our internal technical team analyzye the issue. Thank you!
Regarding the issue you mentioned, we have conducted multiple internal tests but have been unable to replicate the situation so far. To help us better understand your specific environment and identify the cause, could you please open a support ticket with us?
This will allow our team to conduct a more in-depth investigation. Thank you for your patience and cooperation!
Support Portal: https://service.qnap.com/