QuMagie App Upload sets wrong file permissions (-rw-------) – SMB access denied since QTS 5.2.4

English Multimedia
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Device: QNAP TS-216G QTS Version: 5.2.8.3359 Build 20251225 QuMagie Version: 2.8.2 QuMagie App (Mobile): 2.5.2.1402

Problem: Since QTS 5.2.4.3079 (Build 20250321), photos uploaded via the QuMagie mobile app (Android & iPhone) are no longer accessible via SMB from Windows 11 (24H2). Windows shows the files but returns: “It appears that you don’t have permission to view this file.”

Photos uploaded before QTS 5.2.4 are still accessible without any issues.

Root cause identified via SSH: Files uploaded by the QuMagie app are created with permissions -rw-------, meaning only the file owner has access. All other users (including those with Read/Write permissions on the Shared Folder) are blocked.

-rw-------  1 bilder everyone  69578 2026-03-03 11:01 photo.JPG

What was already tried:

  • Shared Folder permissions are correctly set (Read/Write for all relevant users)

  • QuMagie Settings → Miscellaneous → Default Permissions changed to “Public” → no effect

  • Restarted QuMagie and rebooted QNAP → no effect

Current workaround: Running a cronjob every hour: chmod -R 755 /share/CACHEDEV1_DATA/Multimedia/ This fixes permissions after upload but is not a proper solution.

Expected behavior: QuMagie should set file permissions so that users with valid Shared Folder permissions can access uploaded files via SMB – as it worked correctly before QTS 5.2.4.

Is this a known bug? Is there an official fix planned?

2

You could have posted that in the German subsection, to avoid an AI slopmachine to build your post.

For the issue, best to open a ticket

3

Thank you very much for your report! We have confirmed that this is a known issue specific to QuMagie, and a fix will be implemented in the upcoming release. We sincerely apologize for any inconvenience or frustration this may have caused. Thank you for your patience and continued support of our product!

4

@SteveKo Thank you very much for the information. Version 2.9.0 (20260309) was released last Monday. I saw it this morning and installed it. This new version has solved my problem. Thanks again!

For anyone else experiencing the same issue: Install version 2.9.0 (20260309), and it will work properly again :smiling_face:

5

There were two new reports of an issue that could be connected to this, in the German QNAP forum.

Has this issue not been adressed yet? And if not, how come there is so little reports ?

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–Translated to English by Dolbyman–

Hello, I’m using QTS NAS firmware version 5.2.9.3499 and QuMagie version 2.9.2. After updating to this version, I can no longer upload images from the latest Android app version of QuMagie to the NAS. This happens both on the local network and via VPN. I’m logged in as administrator, the multimedia folder is a separate folder with shared folders and permissions set to R/W for both the folder and subfolders, according to the QNAP system settings. I can see the previously uploaded files, but no new ones are being uploaded.

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@nasheini the team has confirmed that this issue may occur in QuMagie 2.9.2 and plans to release a new version 2.9.3 this week for it.