Since the upgrade to v2.7.0 I can’t access qumagie from my computer(s) or iOS app. Shows invalid user name or password. Have validated that I’m using the right creds, so now wondering what else I can do?
System is a TS-433 with firmware QTS 5.2.6.3195.
Hi @Sean25 we tried to reproduce the this on our side but can not to reproduce it. Based on the description, it is hard to pinpoint the exact cause.
It might be more efficient to open a support ticket through the Helpdesk or the Community to let the support team can check the issue directly.
Seems resolved with update to v2.7.1 today!
Hey @Sean25,
Thanks so much for choosing QNAP and for sharing your feedback! We’re thrilled to hear that the update to Qumagie v2.7.1 has resolved the issue you were experiencing. Your input means a lot to us, and we’re here to ensure you have the best experience possible. If you run into any other questions or have ideas on how we can make things even better, please don’t hesitate to drop us a line. Appreciating you big time!
Best,
Lucas