I have tried accessing our server remotely using #QVPN and the #QBelt protocol.
Using my dual SIM phone iPhone, on the Vodafone network, access always succeeds.
However, on two different iPhones in 3 different locations, on the O2 network, I cannot get past the connect stage.
Is there anyone here that can comment?
Hi
According to the information you provided, if all conditions are the same, but QBelt VPN is not working only after changing to O2 network, it may be related to O2 network.
QBelt only supports UDP and the default port is 443.
We currently have no information on whether O2 network blocks UDP or specific port numbers. We need to ask O2 about this.
If only a specific port number is blocked, you can change it to another port in the QVPN QPKG UI.
We are also trying to get O2 network to see if we will encounter the same problem.
When we have any information, we will update it immediately.
Thank you. I contacted O2 Customer Services but they did not understand the issue and were unable to help. I then escalated to O2 Executive Office, but not having much success so far; I wondered if other QNAP users were able to comment.