QVPN Connection profile stuck on "Connecting"

QVPN Connection profile is stuck on “Connecting” spinning circle

Connection logs are “No data to display”

I’m trying to connect to my VPN supplier with openvpn

QVPN version 3.4.1596

QNAP TVS-672N on QTS 5.2.6.3195

I’ve tried uninstalling QVPN, rebooting and reinstalling QVPN but same problem.

Any ideas please?