When creating a profile in QVR Pro Client, the avatar automatically changes, affecting identification

Recently, I’ve encountered some inconvenient issues when using QVR Pro Client to manage facial recognition results, and I’d like to bring them up.

When creating a profile for an unregistered face detected from the right sidebar on the homepage, the system will automatically capture a face screenshot from the video as the profile photo. However, after the profile is created, I often find that the photo has been changed on the profile page, sometimes even replaced with a face from a completely different event. Occasionally, it even switches to a side profile, which makes recognition even more difficult…

What’s even more inconvenient is that if I want to change the profile photo myself, the system doesn’t allow me to select from the video recordings; I can only manually upload a photo. For managing a large number of profiles, this is really troublesome… I hope that in the future, it will be possible to select a clearer face image directly from the recordings, or at least avoid the issue of the profile photo randomly changing :sweat_smile:

When creating a profile for a detected unregistered face image from the right sidebar on the homepage, the system will automatically capture a face screenshot from the video as the profile photo. However, after the profile is created, when you check the profile page, the photo is often replaced, sometimes even with a face from a completely different event. Occasionally, it even changes to a side profile, making recognition even more difficult…

After investigation, this is caused by the current process, because unregistered faces = strangers also have records, marking these images as the same unregistered face = stranger.

When you select a screenshot to register a stranger as a profile, the system sets the first image detected for that stranger as the profile photo, not the screenshot you selected, resulting in the profile photo changing randomly. We plan to fix this issue in the new version of QVR Face.

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