Ram Upgrade TS 855 eu

German
1

Hi,

I can’t upgrade the NAS with RAM.

First, I used 2 x 32 GB modules from PHS that were sold as compatible—the NAS didn’t start. So I sent them back.

Now I have 2x Kingston KSM32ED8/32HD (Arbeitsspeicher für QNAP - NAS Servers TS-855eU - Kingston Technology)

They should also be compatible.

By the way, when the NAS was delivered, it also had an 8GB Kingston installed.

If the original 8GB RAM module is in slot 1 and the 32GB module is in slot 2, the NAS starts and the 32GB module is also recognized under Quts hero.

If I remove the 8GB and put the 32GB in slot 1, the NAS does not start.

Now I’m wondering, am I doing something fundamentally wrong?

Unplug, change RAM, plug in, and start.

Regards, Riccardo

2

Hello,

The same problem exists in the German forum.

A ticket was created there and currently the NAS is being replaced.

3

Hi, thanks for the info. Unfortunately, I can no longer register there. But it seems to be the same problem.

4

Hi, I’m sending the Kingston back as well—according to Qnap, it’s not compatible either. What bothers me the most is that there’s also a Kingston installed at delivery that isn’t on the compatibility list. I’ve now bought Qnap memory, non-ECC… let’s see if that works.