Hello, I’m trying to setup a backup job from local NAS to S3 existing bucket.
I receive a generic “network error” at the end of S3 account / bucket configuration.
The local time is synchronized with ntp.pool.org, S3 credentials are correct, no proxy on my LAN.
the S3 bucket resides on a specific region but I cannot find a way to set this information inside HBS 3 application. What am I missing?
Any help is very appreciated, thanks.
(HBS 3 version is : 26.3.0.226 - QTS 5.2.8.3359)
Regarding the issue you’ve encountered, to allow our technical team to further analyze your system logs and provide accurate assistance, we recommend that you open a support ticket via our official service portal.
Thanks!
Support Portal: https://service.qnap.com/
Hello @SteveKo thanks for your reply.
I understand my error during backup job setup: I selected a specific bucket along with bucket sub-folders using the following notation: “my-bucket\my-bucket-subfolder”
Therefore the application raised a generic error. It was my fault at last, so no service ticket is required.
Best regards.