Security Center 3.1.0.3617 - Scan stopped

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1

After updating to version 3.1.0.3617, the check ends after a few seconds with the message “ Scan stopped”.
Version 3.0.3.3481 works without problems.
It does not depend on the NAS type or QTS version (tested on many NAS with QTS 5.2.5.3145 and QTS 5.2.4.3092).
Restarting the NAS or reinstalling the application does not change anything.

2 Likes
2

Hi @michqnas
To help us understand the issue better, could you please provide a screenshot of the error interface you’re seeing? This would be very helpful.

Thanks!

3

  1. Status of the after clicking the Scan button at 16:06 on 9.6.

    Security Center Err 1
    Security Center Err 11678×1506 191 KB

  2. Application status in the app centre:

    Security Center Err 2
    Security Center Err 21236×930 160 KB

    Security Center Err 3
    Security Center Err 31820×342 83.6 KB

1 Like
4

I have exactly the same issue.

5

We’re planning to release a new version that should resolve this issue.

We’ll post another update here once the new version is out to let you all know. Thanks for your patience!

6

Security Counselor version 3.1.0.3632 has been released. Please update to this version and give it a try.

Thanks!